Physical ability to deliver food and beverages to guests
Physical ability to stand for extended periods of time and to move and lift boxes of food/supplies up to 50lbs
Ability to follow and adhere to policy & procedure, checklists, and state/health department guidelines
Previous restaurant experience highly preferred
High energy, great hospitality, and ability to create a welcoming environment required
Ability to stay calm and work efficiently under pressure
Ability to prioritize job duties and manage time effectively
Ability to work as a valued team member
Verbal communication skills required
Language skills: Ability to read and interpret documents such as safety rules, policies, procedures, and operating and maintenance instructions
Reasoning ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Responsibilities
Connect with guests and ensure they have a positive experience while taking orders properly, accounting for and accepting payment on the point of sale system
Ensure items are prepared according to recipe while following guests' order specifications
Assist with maintaining a clean, sanitary prep kitchen and outside dine-in area
Perform front of house and back of house duties including pot, pan & utensil washing, general maintenance, simple food prep, storing food and non-food supplies
Welcome new and repeat guests by showing great hospitality and guiding them through the menu
Verify each guest order for accuracy, manage “to-go” orders, process POS transactions, and follow cash handling procedures while displaying depth of menu knowledge and suggesting menu or meal options
Ensure menu items are prepared to recipe and guest’s special requests
Finalize food presentation whether dine-in or to go
Pour beverages and dish up desserts
Be aware of items out of stock, back in stock, and limited quantities and communicate to fellow staff
Stock POS supplies, expeditor supplies & paper goods
Work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has met their expectations; assist with ordering additional items (dessert, to-go drinks, etc.)
Foster and value a safe work environment by following all personal and food safety and security standards
Keep floors, counters, dining area, and restrooms clean at all times with the use of company approved cleaning products
Clean and sanitize equipment, work surfaces, and prep kitchen/dish room in accordance with cleaning schedules and procedures
Restock supplies (condiments, dispensers) and perform overall general maintenance of the dining area – ensuring cleanliness and organization