Key technologies and capabilities for this role
Common questions about this position
The role involves inspection, repair, and maintenance of ophthalmic medical equipment at client sites and internally, including initial setup checks, periodic inspections, and concluding maintenance contracts.
The position is field-based, covering one of five national areas in Japan with about 10 engineers per area, involving on-site work at client locations.
New hires receive 2-3 months of training upon joining the technical department, followed by additional training and OJT; many industry newcomers have successfully joined and thrived.
Ophthalmology work rarely involves night surgeries or emergencies, so there are few urgent call-outs outside hours, no night shifts, and minimal weekend work; inquiries are first handled by a call center.
You will develop broad skills handling a rich product lineup, including Japan's first approved cataract laser surgery device and vitreoretinal surgery equipment.
Specializes in eye care products and solutions
Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.