Patient Support Tier 1 Specialist
PhiloFull Time
Junior (1 to 2 years)
Bothell, Washington, United States
Key technologies and capabilities for this role
Common questions about this position
The anticipated pay for this position is $23 an hour.
Benefits include medical, dental, and vision insurance available on the first working day, 401(k) eligibility after one year of service, employee stock purchase plan, and tuition reimbursement.
This information is not specified in the job description.
Requirements include a High School Diploma or equivalent, 1-2 years of customer service experience, excellent written and verbal communication skills, proficiency with MS Office, and strong customer service skills to resolve patient concerns. Call center experience is preferred.
Strong candidates will have 1-2 years of customer service experience, preferably in a call center, excellent communication skills, proficiency with MS Office, and the ability to learn products while resolving patient concerns effectively.