Senior Director, Global Payment Solutions & Value-Added Services
ABC Legal ServicesSalary not specified
- Full Time
- Senior (5 to 8 years)
$60,000 – $80,000Compensation
Junior (1 to 2 years), Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Financial Technology, IT ServicesIndustries
Requirements
Candidates should possess a Bachelor’s degree in Information Technology or a related field, and typically a minimum of a Bachelor’s degree is preferred.
Responsibilities
The Business Technical Services Analyst will maintain knowledge of assigned clients, providing technical support to clients and their Business Account/Relationship Managers, ensuring service level agreements are met, and identifying revenue-generating opportunities. They will also document requirements, propose solutions, assist in the evaluation of client business requirements, convert requirements into technical specifications, maintain client system environments, participate in release management, and occasionally provide 24x7 first-line Service Desk support.
Skills
Requirements Gathering
Technical Support
Service Level Agreements
Client Communication
Documentation
System Environments
Release Management
Service Desk Support
Global Payments
Payment technologies and software solutions
About Global Payments
N/AHeadquarters
N/AYear Founded
N/ACompany Stage