People Services Specialist - Temporary
DataikuSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Staffing & Recruitment, Marketplace Platforms, Workforce ManagementIndustries
Requirements
The ideal candidate should possess 2+ years of professional experience in a customer success, business support, or similar role, demonstrating an ability to balance multiple critical tasks and work effectively under pressure while meeting deadlines. They should exhibit an ownership mentality, a strong work ethic, and a positive attitude with customer empathy and care for workers. Strong customer management skills, including problem-solving, expectation setting, and relationship building, are essential, along with excellent communication skills, attention to detail, and organizational abilities.
Responsibilities
As a Business Operations Specialist, you will monitor Traba’s daily operations live, ensuring flawless execution of shifts and proactively troubleshooting issues. You will coordinate closely with the Territory Operations Manager to meet customer needs, provide a positive experience for workers, resolve support issues promptly, and communicate effectively with workers. Additionally, you will ensure accurate worker clocking, identify opportunities for process improvement, support worker-vetting initiatives, develop standard operating procedures, and assist with learning and mastering internal systems.”} id=
Skills
Operations Monitoring
Customer Service
Troubleshooting
Communication
Worker Management
Process Improvement
System Usage
App Support
Traba
Connects businesses with flexible labor solutions
About Traba
Traba connects local light industrial workers with businesses that need flexible labor solutions. The company serves clients like warehouses and event organizers by providing general labor roles such as lumpers, picker packers, and warehouse associates. Traba's digital platform allows businesses to request workers for specific shifts, ensuring they receive the right number of vetted and insured workers to meet their needs. Workers can choose flexible shifts that fit their schedules, enabling them to increase their income based on the number of shifts they take. Traba differentiates itself by offering a seamless process for shift requests and a focus on worker vetting. The company's goal is to provide efficient staffing solutions that adapt to the varying demands of businesses.
New York City, New YorkHeadquarters
2021Year Founded
$44.4MTotal Funding
SERIES_BCompany Stage
Consulting, Industrial & ManufacturingIndustries
201-500Employees