Contract, People Systems Fellow
Axsome Therapeutics IncSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should possess at least 3 years of experience in an HR shared services, HR Operations, generalist, or employee support role within a fast-paced environment, along with a solid understanding of HR operations and employee lifecycle processes such as onboarding, offboarding, leave of absence, benefit administration, and contract management. Experience working with global employee populations and across multiple regions and time zones is also required, as is hands-on experience with HR systems (Workday preferred) and ticketing tools (FreshService or similar).
Responsibilities
The People Services Specialist will provide Tier 1+ support to employees and managers across AMER, EMEA, and APJ, resolving a broad range of HR inquiries and issues via a ticketing system, own key employee lifecycle processes including onboarding, offboarding, employment contracts, and benefits administration, execute accurate and timely HR transactions in Workday, contribute to the ongoing improvement of knowledge base articles and documentation, collaborate with People Business Partners and stakeholders to support cross-functional processes, identify recurring issues and provide feedback for process improvement, work flexible hours to support global time zones, collaborate with subject matter experts to resolve complex inquiries, meet performance standards and SLAs, prioritize ticket resolution based on internal timelines, assist with data integrity and administrative tasks, and operate with top-quality communication and customer service skills.
Skills
HR operations
Customer service
HRIS (Workday)
Process improvement
Ticketing systems (FreshService)
Employee lifecycle management
Data entry and reporting
Cross-functional collaboration
Multicultural environment adaptability
Dataiku
AI solutions for operationalizing business processes
About Dataiku
Dataiku develops AI solutions aimed at integrating artificial intelligence into everyday business operations. Their products focus on operationalizing AI, which helps businesses enhance their processes and outcomes. Key offerings include Generative AI, which creates new content or predictions, and MLOps, which facilitates collaboration between data scientists and operations teams to manage the machine learning lifecycle. Dataiku's solutions have proven effective, as demonstrated by their work with a retail client that improved forecast runtime by 900% with high accuracy. The company generates revenue by providing these AI solutions and has a partnership with AWS, enhancing their service offerings and scalability for clients.
New York City, New YorkHeadquarters
2013Year Founded
$823.3MTotal Funding
SERIES_FCompany Stage
Data & Analytics, AI & Machine LearningIndustries
1,001-5,000Employees