Business Operations Manager, Therapeutics & Innovations

Position Overview

• Location Type: Remote USA
• Job Type: Full-time
• Salary: $104,100 - $130,100 USD

We are seeking a detail-oriented, autonomous, and proactive Business Operations Manager with a start-up mindset to manage vendor relationships, contracts, invoicing, and internal project coordination. This hands-on role is ideal for someone who thrives in a fast-paced environment, takes ownership, and moves easily between priorities. You’ll collaborate across teams, solve problems in real time, and help drive critical initiatives forward. This role demands speed, ownership, and grit. Please apply if you are proactive and enjoy wearing multiple hats and tackle hard problems.

Key Responsibilities

• Vendor and Partner Relationship Management: Serve as the primary contact for vendors, handling day-to-day relationship management to ensure alignment and smooth communication. Proactively resolve issues, track deliverables, and maintain accountability.
• Invoicing and Accounts Payable: Prepare, submit, and track invoices; manage payment workflows and ensure timely processing and resolution of vendor bills.
• Contract and NDA Management: Own the process of drafting, submitting, and tracking NDAs, SOWs, and other agreements. Partner with Legal and Compliance to move contracts forward fast.
• Purchase Orders and Vendor Setup: Create and track POs, collect vendor documentation, and ensure all onboarding steps are completed quickly and correctly.
• Project Coordination and Project Management: Work closely with the research and cross-functional teams to define scopes, build timelines, assign responsibilities, and follow through on delivery.
• Operational Oversight: Maintain project trackers and documentation, ensuring that all necessary approvals are secured for projects to move forward.
• Cross-Functional Project Management: Drive multi-team projects across the finish line. Break down complex workflows, manage logistics, and push progress without waiting to be asked.
• Wearing Multiple Hats: Adapt to shifting needs across operations, stepping into various roles—troubleshooting issues, prepping reports, leading vendor kickoffs, or resolving blockers—to maintain momentum and business continuity.
• Process Optimization: Identify inefficiencies and fix them. Implement improvements that simplify workflows, automate repetitive tasks, and help operations scale as the team grows.

Qualifications

• Bachelor’s degree in Business Administration, Biological Sciences, Operations Management, or related field.
• Proven experience in business operations, including cross-functional collaboration, relationship management, and contract management.
• Strong organizational and execution skills, with an eye for detail and the ability to manage multiple priorities.
• Excellent written and verbal communication skills, with the ability to collaborate effectively and build strong working relationships.
• Proficient in relevant software and tools for invoicing, contract tracking, and project management.
• Comfortable working in ambiguity and stepping in to solve problems as they arise, takes charge without waiting for direction, and does what it takes to get things done fast.

Company Information

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated professionals.

Additional Information

• #LI-TH1
• #LI-Remote
• The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.