Business Operations at Plaid

New York, New York, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

8+ years of experience including 3 years in Strategy, Business Operations, or Finance supporting complex, multi-stakeholder businesses
A passion for financial services innovation
Strong analytical, financial modeling, and presentation skills
Ability to distill complex issues into structured frameworks and action plans
Ability to thrive in an ambiguous environment with a high degree of autonomy
Ability to build productive and positive relationships across the organization at all levels
Ability to independently drive consensus across cross-functional teams and influence decision making
Strong knowledge of SQL preferred
Direct operational experience in fintech, data infrastructure or other high-growth SaaS company, with prior exposure to dual-sided marketplaces or network businesses preferred

Responsibilities

Initiating, managing, and successfully executing new, cross-functional initiatives that increase alignment and create synergies across Plaid
Partnering with other teams and functions to improve efficiency, productivity, and performance
Developing and tracking key company KPIs to drive execution and identify opportunities for operational improvement
Identifying and assessing the viability of new business opportunities, strategic initiatives, and partnerships for Plaid
Building out processes and success measures, and executing on initiatives to build, launch, and operationalize Plaid’s new products, in close partnership with our Product and Go-To-Market teams

Skills

Key technologies and capabilities for this role

Business OperationsStrategyFinanceCross-functional InitiativesKPIsProcess BuildingPartnership ManagementOperational Improvement

Questions & Answers

Common questions about this position

What is the salary range for this Business Operations role?

The target base salary ranges from $150,000/year to $224,400/year in Zone 1 (New York City and San Francisco Bay Area), and varies based on the job's location across other zones.

Is this Business Operations position remote or tied to specific locations?

The salary varies by geographic zones including Zone 1 (New York City and San Francisco Bay Area), Zone 2 (Los Angeles, Seattle, Washington D.C.), and Zone 3 (Austin, Boston, Denver), suggesting location-based compensation rather than fully remote.

What skills are required for the Business Operations role at Plaid?

The role requires 8+ years of experience including 3 years in Strategy, Business Operations, or Finance; strong analytical, financial modeling, and presentation skills; ability to distill complex issues into frameworks; thrive in ambiguity with autonomy; build relationships; drive consensus; and strong SQL knowledge preferred.

What is the team structure like for Business Operations at Plaid?

The Business Operations team is a small team of individuals with complementary skill sets, focused on solving pressing business issues and partnering with the Bank Partnership team.

What makes a strong candidate for this Business Operations position?

Strong candidates have 8+ years of experience including 3 years in Strategy, Business Operations, or Finance in complex businesses, fintech or high-growth SaaS experience, strong analytical and SQL skills, and the ability to drive cross-functional initiatives autonomously.

Plaid

Connects financial accounts to apps securely

About Plaid

Plaid simplifies financial data management for individuals and businesses by connecting various financial accounts to apps and services. Its main product is a set of APIs that allow developers to integrate financial data into their applications, enabling users to track spending, initiate payments, and access financial services all in one place. Plaid serves a wide range of clients, including app developers and financial institutions, and is used by popular apps like LendingTree and Square. Unlike many competitors, Plaid focuses on providing a comprehensive and scalable platform that supports various financial use cases, such as transactions and identity verification. The company's goal is to enhance the way users interact with their financial data, making it easier and more secure.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$714.3MTotal Funding

SERIES_DCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

We've got you covered: From medical, life, and 401ks, we’re here to support your physical, mental, and financial wellbeing.

Everyone is an owner: We want everyone to feel ownership over their work - literally, which is why we offer equity to full-time Plaids.

Vacation your way: We want to make sure you have time to meet your personal needs with unlimited PTO and two weeks of synchronous, company-wide vacation.

Grow your skills: Every Plaid is in control of their career development with our learning stipends, tools, and trainings.

Risks

Increased competition from API-based banking solutions like FIS's Code Connect platform.

Potential legal challenges, such as PNC's lawsuit over trademark issues.

Demand for enhanced transparency and security in financial data sharing.

Differentiation

Plaid offers seamless financial data integration through robust APIs for diverse clients.

Plaid's Pay by Bank for Bill Pay provides a cost-effective recurring payment solution.

Plaid's strategic partnerships enhance its value proposition in payroll and payment sectors.

Upsides

Plaid's expansion into the Triangle area indicates growth and increased hiring potential.

Partnership with Dwolla enhances Plaid's presence in the secure payments sector.

Collaboration with Ansa expands market reach through pay-by-bank capabilities for merchants.

Land your dream remote job 3x faster with AI

Try Jobo Free