Business Operations Associate - stage at Deliveroo

Lyon, Auvergne-Rhône-Alpes, France

Apply Now

Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Food Delivery, E-commerceIndustries

Requirements

De formation supérieure de type école de commerce ou équivalent universitaire
Recherche un stage de 6 mois à partir d’Octobre 2025
Personne organisée et structurée qui aime la data et construire des analyses
Fait preuve de créativité et de prise d'initiatives
Proactif(-ive) et adore être sur le terrain en s’impliquant dans tout ce qui est opérationnel
Français et Anglais courants

Responsibilities

Apporter des solutions clés en main pour les équipes commerciales locales et centrales, afin d’assurer une meilleure efficacité/fluidité aux utilisateurs internes et construire un socle solide et durable
Assister le collaborateur en charge de la partie “Enablement”, dans la conception, l’organisation et l'animation des formations pour les nouveaux collaborateurs des équipes sales et account management en France
Travailler en étroite collaboration avec l’équipe Business Operations de Deliveroo France pour apporter du support sur des initiatives spécifiques (performance opérationnelle, promotionnelle, etc.)
Gérer des tâches administratives et optimiser des processus (Ticket restaurant, paiements, facturation, mise à jour des données dans le back-office et outil de CRM, newsletters à destination des partenaires)
Assister les équipes commerciales dans des tâches de veille concurrentielle
Animer les différents canaux de communication internes afin de partager les dernières informations venant des équipes centrales et locales

Skills

Sales Enablement

Training Design

Process Optimization

Administrative Management

Operational Performance

Account Management

Deliveroo

Online food delivery connecting customers and restaurants

About Deliveroo

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which gives customers unlimited free delivery for a monthly fee, encouraging loyalty and providing consistent revenue. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the pandemic, which helps build a positive public image and strengthen community relationships.

London, United KingdomHeadquarters

2013Year Founded

$1,569.6MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

5,001-10,000Employees

Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Risks

Increased competition from Uber Eats and Just Eat threatens market share.

Rising operational costs due to inflation may impact profit margins.

Potential regulatory challenges could increase labor costs for delivery riders.

Differentiation

Deliveroo offers a diverse range of cuisines, from fast food to high-end dining.

The company partners with non-food brands, expanding beyond traditional food delivery.

Deliveroo's three-sided marketplace connects customers, restaurants, and delivery riders efficiently.

Upsides

Partnerships with brands like Accessorize diversify revenue and expand market reach.

Deliveroo Plus subscription service boosts customer loyalty and provides recurring revenue.

AI integration enhances delivery efficiency and reduces operational costs.

Land your dream remote job 3x faster with AI

Try Jobo Free