Business Operations Analyst (Remote) at Crowdstrike

United States

Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Associate’s Degree in appropriate field of study or equivalent work experience
2+ years of experience in process architecture, gathering and documenting business requirements
Experience in business process improvement and project management
Strong understanding and experience in Project Methodologies (Agile, SCRUM, Waterfall etc.)
Excellent written and verbal communication skills
Proven ability to work creatively and analytically in a problem-solving scenario
Intermediate experience with Excel
Experience with Jira, Salesforce, Gainsight, Domo, Splunk (preferred)

Responsibilities

Actively participate in discussions with the business to analyze and define processes, including pain points, key gaps, metrics and improvement areas
Identify and implement process improvements
Partner with the business to understand challenges and process impacts in order achieve business objectives
Execute on continuous process improvements through metrics and reporting
Identify key data and process sources and determine the source of truth through analysis and validations
Assist with the management of Falcon Complete key performance metrics
Create reports and dashboards for team and leadership visibility of metrics and goal performance
Outline project timelines, resource requirements, and project stakeholders and report accordingly to the requesting team
Provide status reporting of project milestones, deliverable dependencies, risks, and issues
Manage customer communication and documentation programs to ensure consistent, accurate information is provided to internal and external customers
Train and assist employees to use new systems or process frameworks
Assist with quality assurance and address discrepancies as needed

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters

2011Year Founded

$468MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan

Remote-friendly culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive health benefits + 401k plan

Paid Parental Leave, including adoption

Wellness programs

Professional development and mentorship opportunities

Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.

Recovery from last year's outage may still affect customer trust and future sales.

Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.

The company serves 44 of the Fortune 100, showcasing its strong market presence.

CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.

Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.

Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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