Business Intelligence Manager at Octopus Energy

Valencia, Valencian Community, Spain

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Renewable Energy, EnergyIndustries

Requirements

Experience in analyzing business and customer intelligence strategies, aligning them with growth and profitability objectives
Ability to act as a bridge between data teams and leaders in Product, Marketing, Pricing, and Operations, translating needs into scalable data solutions
Expertise in Customer Data Platforms (CDP) to unify customer identity, create dynamic segments, and activate personalized omnicanal experiences
Skills in designing and validating predictive models (e.g., churn propensity, next-best-action, LTV, risk)
Knowledge of analysis and experimentation frameworks (e.g., A/B testing, uplift models) for optimizing customer lifecycle from acquisition to retention
Proficiency in identifying, evaluating, and integrating external data sources (e.g., market/competition prices, energy demand curves, weather data, geospatial/socioeconomic data)
Visionary leadership in building and directing business intelligence capabilities, turning data into actionable insights

Responsibilities

Lead strategic vision for Business and Customer Intelligence, aligning with company growth and profitability goals
Bridge data area with Product, Marketing, Pricing, and Operations leaders, translating needs into scalable data solutions
Orchestrate the Customer Data Platform (CDP) evolution for unified customer identity, dynamic segments, and personalized omnicanal experiences
Design and validate key predictive models (churn propensity, next-best-action, LTV, risk) to anticipate customer needs and enhance loyalty
Implement frameworks for analysis and experimentation (A/B testing, uplift models) to optimize customer touchpoints across the lifecycle
Identify, evaluate, and integrate external data sources for contextual intelligence (market/competition, energy/network, weather/environment, geospatial/socioeconomic)
Foster a culture of measurable impact through data-driven decisions, strategic interactions, and product launches

Skills

Key technologies and capabilities for this role

Business IntelligenceData AnalysisCustomer IntelligenceAnalyticsInsights GenerationStrategic Analytics

Questions & Answers

Common questions about this position

Is this a remote or hybrid role?

The job description highlights a commitment to flexibility and work-life balance, suggesting a flexible work arrangement.

What are the main responsibilities of the Business Intelligence Manager?

You will lead strategic vision for Business and Customer Intelligence, act as a bridge between data teams and leaders in Product, Marketing, Pricing, and Operations, and orchestrate the Customer Data Platform for unified customer insights and personalized experiences.

What is the company culture like at Octopus Energy?

Octopus Energy prioritizes culture and people above all, betting on flexibility and work-life balance, personal development, and a sustainable energy model, with a passionate team focused on innovation and making energy renewable and fair.

What salary or compensation does this role offer?

This information is not specified in the job description.

What makes a strong candidate for this Business Intelligence Manager position?

A strong candidate has a visionary approach to turning data into actionable insights, experience building and directing business intelligence capabilities, and the ability to fuse customer intelligence with business knowledge to drive strategic decisions.

Octopus Energy

Provides affordable green energy solutions

About Octopus Energy

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

London, United KingdomHeadquarters

2016Year Founded

$2,476.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Automotive & Transportation, EnergyIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Parental Leave

Flexible Work Hours

Company Equity

OE Group Share Scheme

Risks

Increased competition in renewable energy may impact market share.

Rapid international expansion exposes Octopus to geopolitical risks.

£3 billion repayment to UK government could strain financial resources.

Differentiation

Octopus Energy's Kraken platform optimizes energy usage for zero-bill homes.

The company leads in electric aircraft charging with AeroVolt collaboration.

Octopus Energy's global reach includes partnerships in Brazil and Japan.

Upsides

'Zero Bills' initiative could revolutionize sustainable living in the UK.

Partnership with Energisa opens South American renewable energy market.

Investment in Ocergy enhances offshore wind capabilities globally.

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