Business Intelligence Analyst at Expedia

Nottingham, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Data and TechnologyIndustries

Requirements

Demonstratable experience analyzing large data sets from varied sources
Experience developing sustainable, insightful, automated OI/BI
Experienced with data ETL (Azure Data Factory, AWS Glue, Postman, SSIS)
Experienced with data manipulation and data visualisation tools (Power BI / Tableau)
Hands-on experience with data warehousing (DBA) design and principles
An understanding of forecasting principles and main contact centre metrics
Partner management experience
Main Technologies: Power BI, Azure Data Factory, API Development

Responsibilities

Analyse important service, forecasting metrics, and enhancing existing views to bring greater focus and clarity to our reporting
Communicate with partners, ensuring information being shared is understood to ensure the highest levels of adaptation
Identify and recommend solutions using data to support resolutions
Oversee prioritisation of activity for partners, challenging the order of delivery
Provide insight and clear data-driven recommendations to the Operations leadership team
Remain current on the latest tools and tech to deliver a modern Operational Intelligence service to partners
Adapt and develop the OI service offering to the operation based on both core & strategic needs, ensuring fit for purpose & fit for use insight is available for differing audience requirements
Improve internal processes and manage customer and partner expectations whilst implementing changes

Skills

Business Intelligence

Data Analysis

SQL

Dashboards

Forecasting

Reporting

Analytics

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Paid Time Off

Travel Discounts

Healthcare Flexible Spending Accounts

Employee Assistance Program

Wellness & Travel Reimbursement

Workplace Accomodations

Medical, Dental, & Vision Insurance

Matching Gifts

New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.

CFO transition may lead to strategic shifts impacting financial management and investor confidence.

Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.

The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.

Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.

The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.

Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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