Director of Collections Strategy
Imprint$200,000 - $230,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, LendingIndustries
Requirements
- Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
- At least 7 years of experience in analysis
- Preferred: Master’s Degree
- Preferred: 2+ years of experience in financial services
- Preferred: 1+ year of experience in consulting
- Strategic and analytic orientation with a proven track record of decision making and problem solving based on analytics, complemented by strong quantitative orientation
- Strong business judgment, leadership, and integrity as a tenacious decision maker with a healthy, aggressive, yet responsible approach
- Solid people leadership experience to build and leverage high-performing teams and business partners, foster innovation, drive decisions, hold partners accountable, and deliver results
- Strong executive communication skills, including impeccable written and oral communication, strategic influencing, and negotiation skills
- Clear results orientation with intense focus on achieving short- and long-term goals in uncertain environments
- Successful track record of thriving in a fast-paced, entrepreneurial, and dynamic environment
Responsibilities
- Develop business strategies to drive growth, profitability, and competitive success amid shifting consumer and regulatory demands
- Manage and develop multiple analysts, including coaching and mentoring to develop and retain talent
- Develop and implement new product and pricing strategies for various lending products; lead product-level data modeling and analytics
- Lead direct-to-consumer marketing efforts for select products and strategic intent for products distributed through retail channels; build targeted insights for new customer experiences, technology, and go-to-market strategies
- Drive step-change improvements in credit performance by connecting future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through rigorous monitoring and analysis
- Manage and sequence delivery of business intent, build business requirements, and execute against product strategy; oversee multiple projects and programs concurrently
- Partner closely with colleagues across IT, Sales, Operations, Finance, and others to drive improvements in quality, volume, service, and profitability
Skills
Strategic Leadership
Business Strategy
Product Strategy
Pricing Strategy
Data Modeling
Analytics
Marketing
Credit Risk
Risk Modeling
Project Management
Leadership
Coaching
Mentoring
Consumer Insights
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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