Business Development Representative I at Dialpad

London, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer CommunicationsIndustries

Requirements

Demonstrated success in exceeding sales objectives
Ability to navigate organizations with multiple decision-makers
Passion for the thrill of the hunt
Positive and energetic phone skills
Excellent listening skills
Strong writing skills
Self-starter with a track record of successful achievements
Ability to work in a high-energy sales team environment; a team player
Previous experience in sales development, operations, marketing, and/or sales
Knowledge of business processes, roles, and organizational structure
Competitive personality with a desire to grow and win
Passionate about technology and business
Proficient in using Salesforce and LinkedIn
Cold-calling experience preferred
BA/BS degree or equivalent experience
Professional fluency in French

Responsibilities

Generate new business opportunities to fuel Dialpad’s pipeline and growth
Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
Outbound prospect to companies via cold calling, email, marketing campaigns, etc
Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory
Learn and maintain in-depth knowledge of Dialpad’s products
Manage, track, and report on all activities and results using Salesforce
Exceed monthly/quarterly quotas for opportunities created
Conduct high-level discovery and conversations with senior executives in target accounts

Skills

Key technologies and capabilities for this role

Business DevelopmentProspectingCold CallingPipeline GenerationSales StrategiesLead QualificationCRMSalesforce

Questions & Answers

Common questions about this position

Is this role remote or office-based?

This role is based out of our London office and requires the candidate to be in the office 5 days per week.

What skills are required for the Business Development Representative role?

Key skills include positive and energetic phone skills, excellent listening skills, strong writing skills, self-starter qualities with a track record of achievements, ability to work in a high-energy team, previous sales development experience, and knowledge of business processes and organizational structures.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Dialpad?

Dialpad has a collaborative team environment focused on making customers successful, thriving on continuous evolution with AI, and values traits like being Scrappy, Curious, Optimistic, Persistent, and Empathetic in a fast-paced, high-standards setting.

What makes a strong candidate for this Business Development Representative role?

A strong candidate has demonstrated success in exceeding sales objectives, knows how to navigate organizations with multiple decision-makers, loves the thrill of the hunt, and can thrive in a fast-paced startup environment.

Dialpad

AI platform for customer engagement and collaboration

About Dialpad

Dialpad offers an AI-powered platform designed to enhance customer engagement, sales, and team collaboration. Its key features include real-time transcription of conversations, sentiment analysis to gauge the mood of discussions, live coaching for sales representatives, and predictive customer satisfaction (CSAT) scores to forecast client satisfaction. This platform serves a diverse clientele, from small businesses to large corporations, and operates on a subscription-based model. Dialpad distinguishes itself from competitors through its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team, which includes community programs like The Huddle Lab for young entrepreneurs. The company has received recognition from G2 in various categories, including Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Dialpad's goal is to leverage AI to improve customer service and sales effectiveness.

San Ramon, CaliforniaHeadquarters

2011Year Founded

$437.7MTotal Funding

LATE_VCCompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Phone/Internet Stipend

Gym Membership

Professional Development Budget

Risks

Emerging AI-driven platforms could erode Dialpad's market share.

Integration challenges from Surfboard acquisition may disrupt operations.

Rapid AI advancements could render Dialpad's offerings obsolete if not updated.

Differentiation

Dialpad offers real-time transcription and sentiment analysis, enhancing customer interactions.

Its AI-powered platform supports sales, customer engagement, and team collaboration effectively.

Dialpad's continuous innovation and fast feature releases set it apart from competitors.

Upsides

Dialpad's acquisition of Surfboard enhances its workforce management capabilities.

Recognition as Google Cloud Technology Partner of the Year boosts Dialpad's credibility.

Launch of business-specific AI models provides a competitive edge in sales conversations.

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