Business Development Representative at UserTesting

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Customer ExperienceIndustries

Requirements

Business experience, with at least one year in a sales-related role
Clear communication skills and excellent phone etiquette, with the ability to influence and speak with C-Level and senior executives and ask thought-provoking questions
Ability to understand and successfully promote UserTesting’s technical offerings and solution sets
Strong interpersonal skills (friendly, outgoing, not afraid to talk to strangers)
Passion and commitment for success
Self-motivated, disciplined, and demonstrate excellent time management skills
Adaptive to change in an entrepreneurial environment
Strong technical aptitude and experience with Salesforce, Outreach, ZoomInfo, and Google Business Apps (plus)
Located in the state of Georgia, within commuting distance to Atlanta
Requirement to be in the office 2 times/week

Responsibilities

Conduct business dealings in a professional and proactive manner as the first point of contact with prospective customers
Execute an account-based Go-to-Market strategy in coordination with your Account Executive partner
Become a trusted resource for prospect accounts
Uncover new sales opportunities and, on occasion, nurture existing opportunities
Engage with prospects, both on the telephone and with email, to analyze their needs
Overcome prospect objections
Achieve weekly and monthly KPIs as defined by the business
Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
Drive registration and attendance to trade shows, and other sales and marketing events
Travel on occasion to help with trade-shows and other marketing and sales events

Skills

Business Development

Account-Based Selling

Prospecting

Cold Calling

Email Outreach

Objection Handling

Sales KPIs

Go-to-Market Strategy

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters

2007Year Founded

$147.6MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.

Privacy regulations like GDPR may limit UserTesting's data collection capabilities.

Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.

The platform provides rapid, high-quality feedback from a diverse, global audience network.

UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.

The company is expanding its global market presence with new executive appointments.

Growing demand for remote user testing solutions boosts UserTesting's market potential.

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