Business Analyst, Digital Solutions - Fidelity Workplace Consulting at Fidelity Investments

Westlake, Texas, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Employer BenefitsIndustries

Requirements

Experience/curiosity about digital communications and being on a team that supports the delivery of websites to meet unique client needs
Experience with data management tools (e.g., MS Excel)
Bachelor's Degree in Digital Communications, Business, Mathematics, Economics, or subjects applicable to web/digital solutions
Experience with online Content Management Systems (CMS) software/platform (a plus)
Experience in the employer benefits industry (a plus)
Ability to clearly define detailed business and technical requirements that ensure all parties share a common vision of the project’s scope and functionality
Ability to interpret and manipulate data sets, and perform basic calculations
Strong critical thinking and problem-solving skills, with an ability to ask critical questions to proactively identify potential problems as well as paths towards resolution
Excellent time management skills, including a strong aptitude to balance and prioritize multiple projects in a fast-paced work environment
Ability to work within budgeted timeframes to help maintain client profitability without sacrificing quality
Ability to simplify and present technical, complex concepts to non-technical business partners
Ability to execute on tasks autonomously, while remaining coordinated with a broader team

Responsibilities

Support the delivery of benefits-related websites for a variety of clients
Contribute to all stages of website creation for both content-only sites and more personalized (i.e., data/logic-driven) sites
Document business and data requirements
Enter and maintain site content
Support the creation of test and production data files
Review website functionality (QA)
Validate the user experience
Coordinate internal and client testing
Provide business validation for technology procedures like single sign-on and security scans
Serve on multiple project teams simultaneously
Work directly with clients, internal partners, and programmers
Establish ownership and drive digital solutions from concept to reality

Skills

Key technologies and capabilities for this role

MS ExcelContent Management SystemsBusiness RequirementsData RequirementsQA TestingUser Experience ValidationData ManagementCritical ThinkingProblem Solving

Questions & Answers

Common questions about this position

What is the employment type for this Business Analyst role?

The position is full-time.

Is this role remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Digital Solutions Business Analyst position?

Key skills include ability to define detailed business and technical requirements, interpret and manipulate data sets with basic calculations, strong critical thinking and problem-solving, excellent time management for multiple projects, and simplifying complex concepts for non-technical partners.

What is the team like at Fidelity Workplace Consulting?

The team consists of over 600 professionals advising clients on benefits management, is fast-growing, offers services from design to delivery, and many leaders have experience from leading consulting firms, serving clients from Fortune 50 to tax-exempt organizations.

What qualifications make a strong candidate for this role?

A Bachelor's Degree in Digital Communications, Business, Mathematics, Economics, or related fields, experience with data management tools like MS Excel, and being a highly motivated self-starter capable of driving projects from concept to reality are key.

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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