Principal Business Analyst, Collections & Recoveries
Mission LaneSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Finance, Consumer FinanceIndustries
Requirements
- Bachelor’s or Master’s degree
- Proven experience as a Business Analyst or similar role (2+ years)
- Analytical skills
- Organizational skills
- Strong communication skills (written and verbal)
- Stakeholder management skills
- Collaboration skills
- Fluent in English
Responsibilities
- Analyze business processes to identify opportunities for improvement
- Develop project plans and specifications for IT teams
- Create attractive dashboards to share data insights
- Optimize processes to reduce administrative work
- Initiate pilots to investigate the impact of ideas
- Translate improvements into requirements for IT implementation
- Collaborate with external parties (e.g., call centers) on optimization projects
Skills
Business Analysis
Process Analysis
Stakeholder Management
Dashboard Creation
Project Planning
IT Requirements
Communication
Process Optimization
Santander
Provides banking, investment, and insurance services
About Santander
Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.
Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition
Risks
ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.
Differentiation
Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.
Upsides
Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.
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