Business Analyst, Applications Team at Universal Music Group

Sydney, New South Wales, Australia

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, EntertainmentIndustries

Requirements

Proven BA experience and Application Support skills
Strong Business Analyst skills to guide requirements, build relationships, and present deliverables clearly
Hands-on administration of systems like Salesforce.com, reporting/dashboarding applications, SQL admin, and ETL tools
Technical background with excellent communication skills
SQL skills – db admin, Stored procedure development, scheduling; Cloud db solutions from AWS, Azure, GBQ, and MS SQL Server
Salesforce.com administration/development and managing custom-built business applications
Business Intelligence platform experience (e.g., Google Looker, Business Objects, MODLR, Domo or similar)
ETL/Automation tools for data integration, automation, building robust processes
Project management skills, high attention to detail, and experience with collaboration tools such as Monday.com
High level of initiative, self-motivated to deliver on projects
Enthusiastic attitude towards learning how UMG teams operate and identifying improvement opportunities
Team player attitude, friendly, respectful, open to sharing information and mentoring
Change management experience

Responsibilities

Build and support core business applications for UMG Australia
Increase value from existing systems and identify new opportunities to deliver value across business teams
Project manage business cases for budget and project completion using internal resources and external partners
Provide Application Support across a wide range of business applications, resolving issues and partnering with Global UMG teams
Manage business applications day-to-day, resolving support cases around access and performance as part of the Applications Services team
Interact with global IT teams for assistance, development of projects, and cases
Administer systems for continual improvements to keep up with the changing music industry and business needs
Perform DBA work: manage data in/out of the organization, storage, and representation for insight and analysis
Conduct business analysis: partner with business on process mapping, guide technology options, design solutions, define benefits, and create business cases for funding
Update the technology stack to leverage new tools/systems, reducing risk and costs
Keep up with latest technological developments, take responsibility for own learning, share information, and support collaboration and learning culture
Manage relationships internally (local business), with global IT community within UMG, and external partners

Skills

Business Analysis

Salesforce

SQL

ETL

Reporting

Dashboarding

Application Support

Project Management

Requirements Gathering

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters

1934Year Founded

$3,890.9MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Salary

401k

Flexible PTO

Medical, dental, visiion insurance

Student Loan Repayment Assistance & Tuition Reimbursement

Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.

Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.

AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.

UMG's artist-centric streaming model enhances engagement and revenue for musicians.

UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.

Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.

Collaboration with WPP enhances UMG's marketing capabilities and global reach.

Land your dream remote job 3x faster with AI

Try Jobo Free