Business Account Executive, Mobile Sales at Comcast

San Jose, California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Understand Comcast's Operating Principles and apply them to job performance
Enthusiastic learner, user, and advocate of Comcast's technology, products, services, and digital tools
Ability to work as a team, be open to new ideas, and participate in the Net Promoter System (huddles, call backs, feedback)
Drive results and growth with a results-driven focus
Support a culture of inclusion
Regular, consistent, and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary
Excellent verbal and written communication skills, with strong presenting, persuading, and negotiating abilities
Strong customer service orientation with excellent follow-up skills
Ability to exercise independent judgment and discretion in significant matters
Willingness to participate in out-of-office meetings with customers on a regular basis

Responsibilities

Assist with creating and delivering face-to-face sales presentations demonstrating knowledge of Comcast products and services
Promote and sell bundled products to provide optimal solutions for small-to-medium business customers
Sell to exceed departmental, financial, and unit targets
Stay informed on competitive landscape and emerging technologies to position Comcast Business Services effectively
Generate new leads through prospecting activities including cold calling, canvassing, customer referrals, and partner relationships
Develop sales territory by cultivating local business partnerships and organizational affiliations
Retain customer base by delivering on the Comcast Credo, ensuring superior customer experience, and building relationships to drive retention
Work with internal teams to ensure operational efficiencies and service levels meet or exceed customer expectations
Prepare sales and activity reports as required
Develop relationships with individual businesses and the community, positioning the Comcast brand as a key sales strategy component
Own the customer experience by putting customers first and providing seamless digital options
Perform other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

sales presentationscold callinglead generationprospectingcustomer retentionterritory developmentbusiness partnershipsbundled products salescompetitive analysis

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What are the core responsibilities of this role?

The role involves selling integrated communication solutions to small-to-medium businesses, generating leads through cold calling and referrals, delivering sales presentations, retaining customers, and exceeding sales targets.

What skills are needed for success in this position?

Key skills include excellent verbal and written communication, presenting, persuading, negotiating, results-driven mindset, strong customer service orientation, and prospecting abilities like cold calling.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation, revolutionizing industries, operating principles, and owning the customer experience, with a fast-paced environment driven by remarkable people.

What does a strong candidate look like for this role?

A strong candidate is results-driven, excels in sales presentations, prospecting, customer relationship building, and has independent judgment, with availability for nights, weekends, and overtime.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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