Business Account Executive, Mobile Sales at Comcast

Fairfield, California, United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Understand Comcast's Operating Principles and make them guidelines for work
Own the customer experience by putting customers first and providing seamless digital options
Be an enthusiastic learner, user, and advocate of Comcast's technology, products, services, and digital tools
Win as a team by collaborating and being open to new ideas
Participate actively in the Net Promoter System through huddles, call backs, and feedback elevation
Drive results and growth
Support a culture of inclusion
Do what's right for colleagues, customers, investors, and communities
Exercise independent judgment and discretion in significant matters
Maintain regular, consistent, and punctual attendance; able to work nights, weekends, variable schedules, and overtime as necessary
Demonstrate excellent verbal and written communication skills, and skills in presenting, persuading, and negotiating

Responsibilities

Assist with creating and delivering face-to-face sales presentations demonstrating knowledge of latest Comcast products and services
Promote the sale of bundled products to ensure optimal customer solutions
Sell to exceed departmental, financial, and unit targets
Stay abreast of competitive landscape and emerging technologies to position Comcast Business Services effectively
Generate new leads through prospecting activities including cold calling, canvassing, customer referrals, and partner relationships
Focus on goal achievement and be results-driven
Assist with developing sales territory, including cultivating local business partnerships and organizational affiliations
Retain customer base by delivering on the Comcast Credo and ensuring superior customer experience
Maintain and build customer relationships to drive retention; collaborate with internal teams for operational efficiencies and service levels
Prepare sales and activity reports as required
Participate in out-of-office meetings with customers on a regular basis
Perform other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

sales presentationscold callinglead generationprospectingcustomer retentionterritory developmentbundled products salescompetitive analysis

Questions & Answers

Common questions about this position

What is the work schedule like for this role?

The position requires regular, consistent and punctual attendance, with the ability to work nights and weekends, variable schedules, and overtime as necessary.

What salary or compensation does this position offer?

This information is not specified in the job description.

What key skills are required for the Business Account Executive role?

Key skills include face-to-face sales presentations, prospecting through cold calling and canvassing, customer relationship building, verbal and written communication, presenting, persuading, negotiating, and independent judgment.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation to revolutionize industries, leading in media and technology, owning the customer experience, and following Operating Principles as guidelines for work.

What makes a strong candidate for this sales position?

A strong candidate is results-driven, excels at generating leads through cold calling and prospecting, builds customer relationships for retention, exceeds sales targets, and demonstrates excellent communication, persuasion, and negotiation skills.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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