Building Management System Engineer

Position Overview

• Location Type: [Not specified]
• Job Type: Full-Time
• Salary: [Not specified]

Willow, founded in 2017, is a global company that digitizes the build world to create smarter and more sustainable buildings. We are seeking an individual passionate about infrastructure technology, with domain expertise in building systems, Fault Detection & Diagnostics, and data analytics, to join our live data team as a Deployment & Activation Coordinator. Your primary role will be to deploy the Willow platform for customers, enabling them to optimize their building operations. You will leverage your understanding of Fault Detection and Diagnostics in mapping and tagging assets.

Requirements

• 3+ years of experience in Building Automation Services or similar.
• Qualifications in Mechanical Engineering or Electrical Engineering are favorable, but a strong eagerness to learn new technology is paramount.
• Solid understanding of typical building technologies including HVAC controls, Building Management Systems (BMS), lighting controls, energy metering networks, IT/OT/IoT Devices, network access controls, and security technologies.
• Required understanding of Fault Detection & Diagnostics and troubleshooting skills in Building Automation/Energy Management Systems.
• Understanding of technical documentation such as network topology, wiring diagrams, points lists, operational manuals, and functional descriptions for systems like BMS, EMS, Security, and Lighting.
• Intermediate to advanced MS Excel or MS SQL skills are preferred.
• Excellent fault-finding and technical problem-solving skills.
• Enthusiastic, flexible, energetic, and highly motivated with a desire to learn and develop skills in Fault Detection & Diagnostics technologies.

Responsibilities

• Collaborate with Delivery Project Managers and Engineers across all project stages: Pre-Integrations and Discovery, IoT Integrations and Data Acquisition, and Data Tagging (Classification and 3D Geometry Modelling).
• Act as a Subject Matter Expert to support product, software development, customer support, and customer success teams through knowledge sharing, training sessions, product testing, validation, and troubleshooting.
• Review project documentation and produce required documents, such as network topologies.
• Perform data tagging and skill activation across multiple sites, conducting quality assurance reviews to ensure the accuracy of data collected from various subsystems.
• Review data within the Willow platform via front-end, database, or API and compare it against other applications.
• Ensure the highest quality and accuracy of all data collected and transmitted to the Willow platform, recognizing this as core to Willow Services and success.
• Utilize industry knowledge and understanding of building systems to create digital twins of buildings, serving as the foundation for Activate Technology analytics.
• Partner with other Willow teams to support customer-facing discovery sessions and/or workshops to define scope and requirements.

Company Information

Since our founding in 2017, Willow has grown from a start-up in Australia to serving customers globally. Our product offering digitizes the build world for a better world, making buildings work smarter for customers and the environment. You will be joining a team of performance-driven Willowers, backed by advanced technology.

What We Offer

• True flexible working arrangements (remote and/or hybrid).
• Parental leave.
• Opportunities to dedicate up to 3 days a year to causes you love.
• Professional development through our Willow Academy.
• Discounts on shopping and services.
• A culture where "Willowers never give up."