Brand & Content Operations Manager (m/w/d) Gift Cards

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Company: epay (part of Euronet Worldwide, Inc.)

Description: epay is a full-service payment provider offering a platform for global partners to remain flexible in the evolving payment journey. They operate a rapidly growing network of innovative partners offering gift cards, prepaid solutions, payment, issuing, acquiring, and incentive solutions. This role is within the Global Content & Partner Management team, responsible for supporting and strategically developing global content and brand partners in the gift card space. The team coordinates operational processes, develops creative solutions, and ensures optimal support for brand partners.

Requirements

• Education: A commercial education or business-related degree.
• Experience: At least 2 years of experience in Account Management.
• Language Skills: Strong communication skills in German and English.
• Key Skills:
  • Content & Partner Management
  • Technical Onboarding
  • Project Coordination (including card production, promotions, retailer approvals, and rollouts)
  • Process Optimization
  • Technical Setup and Testing
  • Product and Marketing Asset Management
  • Coordination of Approval Processes
  • Internal Documentation Management

Responsibilities

• Operational Support: Operatively manage global content providers and implement solutions for the distribution of physical gift cards and digital products in collaboration with content, brand, and sales partners.
• Technical Onboarding: Support the technical onboarding of new content partners and ensure smooth processes.
• Project Management: Manage content-related projects, coordinating card production, promotions, retailer approvals, and rollouts.
• Process Improvement: Identify optimization opportunities in existing processes and implement improvements.
• Daily Tasks: Handle the technical setup and testing of new products, manage product and marketing assets, coordinate approval processes, and maintain internal documentation.
• Collaboration: Work with significant brand partners, international teams, and various internal departments.

Application Instructions

• (Information missing - Application instructions are not provided in the original text.)

Company Information

• Company: epay (part of Euronet Worldwide, Inc.)
• Industry: Payment Solutions
• Website: (Website information is not provided in the original text.)