Branch Support Specialist at D.A. Davidson

Great Falls, Montana, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, SecuritiesIndustries

Requirements

Successful completion of the Securities Industry Essentials® (SIE®) Exam preferred or within 6 months of hire. Series 7/66 a plus
2+ years’ operations or client service related experience (from a branch office and back-office environment a plus). Post-secondary education preferred
Solid knowledge of the securities industry, financial markets, products and client relationships, service, and expectations
Solid technology skills with Microsoft Office, Outlook, CRM and Teams. Experience with T1/LSEG, Envestnet, intranet and other applications and systems a plus
Excellent communication (written and verbal), proactive problem solving and client service skills
Ability to communicate in a clear and service-oriented manner using appropriate, professional language and grammar to effectively exchange ideas and information
Diverse people skills and the ability to proactively work both independently and collaboratively with others in a professional manner to accomplish work responsibilities and objectives
Ability to think creatively, adapt to change, manage multiple demands and competing priorities in a deadline-oriented environment
Strong organizational skills, attention to detail and accuracy
Team player who projects a professional and personable manner at all times
Follow policies and procedures. Maintain client and firm confidentiality
Ability to maintain regular, predictable attendance and to work overtime as needed

Responsibilities

Executes Branch Support initiatives by carrying out project research and data aggregation, organization, tracking, follow up, and scheduling as assigned
Sends internal communications including notifications, courtesy reminders, updates and other messaging as needed
Responsible for producing agenda and minutes for the monthly WM Updates call
Responsible for producing agenda and minutes for the monthly Branch Associates call
Responsible for the production of the monthly Bison Bulletin & the Year End Dates and Deadlines document
Responsible for sending targeted courtesy reminders and notifications to the field
Responsible for the quarterly “Service Excellence” recognition program and other internal recognition and appreciation efforts
Facilitates the ongoing maintenance and update of informational resources such as: Branch Admin/Support owned items on the Bison Exchange, Branch Standardization and Record Retention guide (in partnership with other stakeholders), Branch Guide to Operations (in partnership with other stakeholders)
Coordinates periodic review and enhancements to the Branch Guide to Operations
Coordinates Branch Support Department meetings, including but not limited to scheduling, meeting materials and minutes, and travel, hotel, and food as needed
Planning and onsite execution for the annual Branch Operations Manager meeting
Branch Associate Roundtable, Annual, Quarterly and ad hoc meetings

Skills

SIE Exam

Series 7

Series 66

Microsoft Office

Outlook

CRM

Microsoft Teams

T1/LSEG

Envestnet

D.A. Davidson

Provides wealth management and financial advisory services

About D.A. Davidson

D.A. Davidson & Co. provides personalized wealth management and financial advisory services to individuals, families, and businesses primarily in the United States. The firm offers a variety of services, including investment management, financial planning, and trust services, aimed at helping clients align their portfolios with their financial goals. D.A. Davidson employs a research-based approach to tailor solutions for a diverse client base, which includes individual investors and business owners. Unlike many competitors, D.A. Davidson has a long history dating back to 1935 and has grown through strategic acquisitions and organic growth, establishing a reputation as a trusted name in the financial services industry. The company's goal is to deliver personalized financial solutions that meet the unique needs of each client.

Great Falls, MontanaHeadquarters

2014Year Founded

VENTURE_UNKNOWNCompany Stage

Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Professional Development Budget

Tuition Reimbursement

Employee Discounts

Company Social Events

Risks

Competition in AI-driven financial services could challenge D.A. Davidson's market position.

Rapid AI technology evolution may outpace D.A. Davidson's current capabilities.

Resource diversion to Diversified Industrials may affect overall service quality.

Differentiation

D.A. Davidson offers personalized wealth management and financial advisory services in the U.S.

The firm has a strong focus on small to middle-market companies across various sectors.

D.A. Davidson's research-based approach aligns client portfolios with financial goals.

Upsides

The rise of digital wealth management platforms enhances personalized investment advice delivery.

Growth in middle-market private equity presents opportunities for D.A. Davidson's advisory services.

Increased focus on sustainable finance aligns with D.A. Davidson's advisory offerings.

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