Branch Operations Manager - San Antonio, TX at Andersen Corporation

San Antonio, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Utilities, ManufacturingIndustries

Requirements

High School Diploma or GED
2+ years of relevant experience (inferred from context)

Responsibilities

Drive the overall Branch Office mission by leading, developing, and managing all positions within the assigned branch to achieve revenue and profitability targets, increase market share, and improve customer satisfaction while adhering to company and legal policies
Prioritize safety as the ultimate objective by driving a safety culture, ensuring daily, weekly, and monthly safety standard work is fulfilled
Pursue continuous improvement using Lean methodology and the Terex Business System (TBS) to eliminate waste from business processes
Focus on customer satisfaction by meeting expectations at minimum and investing in processes to exceed them
Enhance team member engagement to make the company the most sought-after place to work, ensuring employees understand and commit to organizational goals and core values
Demonstrate high business acumen to make sound business decisions in day-to-day branch operations
Own and deliver top-line margin expansion through effective local market pricing controls, productivity initiatives, and process improvements that leverage branch spend
Generate top-line revenue growth through sales of service products, replacement components, and new equipment
Lead branch operations team to achieve strategic goals related to revenue generation, profit attainment, and growth, including market share, using effective sales management techniques
Obtain market intelligence and develop strategies to gain market/territory share
Coach, counsel, train, and develop all employees; drive continuous improvement through the company performance management process
Establish a cost-disciplined culture, maintain expense budgets at or below targets, oversee inventory levels, timely receivables collection, and control of working capital
Ensure health, safety, and environmental (HSE) compliance; instill measurement and control systems to monitor and improve safety performance; provide training for a safe and productive work environment
Ensure all branch operations compliance measures (including SOX) are in place; instill measurement and control systems to monitor and improve performance; proactively engage in corrective actions in deficient areas

Skills

Lean Methodology

Terex Business System

Safety Management

Continuous Improvement

Team Leadership

Customer Satisfaction

Branch Management

Revenue Growth

Profitability Optimization

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters

1995Year Founded

VENTURE_UNKNOWNCompany Stage

VR & AR, Consumer GoodsIndustries

5,001-10,000Employees

Risks

Rising raw material costs could squeeze profit margins.

Labor shortages may delay project timelines and increase costs.

Emerging smart window technologies could impact market share.

Differentiation

Renewal by Andersen uses Augmented Reality for customer consultations, enhancing decision-making.

The company offers a complete service from consultation to professional installation.

Renewal by Andersen is recognized for high customer satisfaction, winning multiple J.D. Power awards.

Upsides

Increased demand for energy-efficient home improvements boosts market growth.

Expansion into Locust Grove, Georgia, with a $420 million investment enhances capacity.

Growing interest in eco-friendly materials aligns with Andersen's sustainable product offerings.

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