Branch Manager III - Balboa Clairemont Branch at Banner Bank

San Diego, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Bachelor's Degree in Accounting, Business, Economics, Law, Computer Science or other related field required (or equivalent combination of education and experience)
6 or more years of bank branch leadership and operations experience required
2 or more years of experience in a supervisory/management role leading a project, process or team required
Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems
Thorough knowledge of all retail products and services
Considerable knowledge in all facets of the consumer lending process
Proven client service, interpersonal, and relationship building skills
Effective verbal and written communication skills; proper phone and email etiquette
Effective selling, cross-selling and referral skills
Demonstrated success in sales and business development
Demonstrated ability to develop and manage income and expense budgets; proficiency in MS Word and Excel
Strong mathematical, analytical, problem solving, and negotiation skills
Ability to analyze client credit data and other related financial information

Responsibilities

Manage the efficient daily operation of a branch office, including sales, operations, consumer/small business lending, high client service levels, security and safety in accordance with the Bank's objectives
Develop new deposit and loan business
Provide a superior level of client service and promote the sales and service culture through coaching, guidance and staff motivation
Achieve individual and branch sales goals through new business sales, referrals, and account retention
Provide leadership, training, and supervision; delegate day-to-day operations to branch personnel; perform duties in the absence of other branch personnel
Attain established Bank and branch goals through active participation in the Banner Way Sales Management and Sales Management Systems programs
Partner in community activities to increase the Bank's visibility and enhance new and existing business opportunities
Conduct observations and coaching sessions with the sales team on a regular basis to help develop new business
Conduct Touch Bases, Huddles, and Skill builders with the sales team
Perform outbound business calls on prospects and clients to gain a better understanding of their current and future financial needs
Oversee the sales of Consumer and Business Credit cards, Account Analysis, and Treasury Management Services
Sell and setup Merchant Services and handle existing Merchant Services issues
Drive the branch to perform at 100% during Bank and Division Sales Campaigns
Conduct branch promotions to build momentum for core account growth
Comply with, and ensure staff follows, policies, procedures, security requirements, and government regulations

Skills

Branch Management

Sales Management

Consumer Lending

Small Business Lending

Client Service

Team Leadership

Staff Training

Sales Coaching

Community Engagement

Deposit Growth

Loan Origination

Risk Management

Operations Supervision

Banner Bank

Provides banking services and financial products

About Banner Bank

Banner Bank provides a variety of financial services to individuals and businesses in the Western United States, including checking and savings accounts, loans, mortgages, and investment services. The bank operates over 200 locations across Washington, Oregon, California, and Idaho, managing assets of more than $12.6 billion. Its products work by offering tailored financial solutions and expert guidance to meet the specific needs of each client, ensuring personalized service. Unlike many competitors, Banner Bank emphasizes quality, teamwork, and community involvement, which has earned it accolades such as being named the Best Bank in the Pacific Region by Money Magazine and receiving a five-star rating from Bauer Financial for financial strength. The goal of Banner Bank is to provide exceptional financial services while fostering strong community ties and ensuring customer satisfaction.

Walla Walla, WashingtonHeadquarters

1890Year Founded

IPOCompany Stage

Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Tuition Reimbursement

Risks

Increased competition from digital-only banks may erode market share.

Rising interest rates could decrease loan demand, affecting revenue.

Evolving cybersecurity threats pose risks to customer data security.

Differentiation

Banner Bank emphasizes community involvement and personalized customer service.

The bank has been recognized as one of America's Most Trustworthy Companies.

Banner Bank offers tailored financial solutions to meet diverse client needs.

Upsides

Banner Bank's focus on ESG practices attracts environmentally conscious customers.

The bank's strong community ties enhance customer loyalty and brand reputation.

Recognition as a trustworthy company boosts customer confidence and retention.

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