Branch Manager at M&T Bank

Rochester, New York, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor’s degree, OR, four (4) years’ relevant experience
Minimum three years sales experience
Minimum two years’ managerial experience or proven leadership abilities
Insurance licensing minimum expectations

Responsibilities

Manages all activities of a branch
Responsible for overall profitability by directing sales and business development
Leads team through coaching, performance management, and setting priority
Builds and develops branch staff
Identifies customer needs and assists with solutions
Proactively prospects and grows Business Banking relationships
Builds the bank’s presence in the community
Conducts interviews and selects employees
Models and coaches customer service behaviors
Reinforces and maintains accountability for execution of Retail strategy
Ensures operational and compliance requirements are maintained
Ensures compliance with operational, security and control policies/procedures
Takes ownership of complex account servicing and error resolution issues
Engages with all team members and business partners
Independently processes Business Banking loan requests up to $100,000
Proactively bundles products and services
Adheres to applicable compliance/operational risk controls
Promotes a culture of belonging and reflects the M&T Bank brand
Maintains M&T internal control standards
Completes other related duties as assigned
Exercises authority concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations
Establishes and maintains federal registration requirements outlined in the SAFE Act
Stays current on operational, product, and system changes/enhancements
Demonstrates good risk management decisions
Servicing existing customers
Growing the business through proactive sales and outside calling activities
Building productive partnerships with appropriate areas of the bank
Taking full ownership of customer issues until they are completely resolved

Skills

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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