Branch Manager at Stanza

Gateshead, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, Engineering, Lift ServicesIndustries

Requirements

Proven track record in service management within the lift industry
Strong leadership and team development skills
Strategic business mindset with knowledge of lift industry markets
Excellent communication and interpersonal skills
Commercial acumen in managing both B2B and B2C relationships
Relevant business or management qualification
Previous experience in leading teams and managing financial performance
Ideally located within a 30 mile radius of the Gateshead Branch

Responsibilities

Set high standards for service delivery, health & safety, customer care, and operational efficiency
Lead a dedicated team to ensure optimal performance and development
Maintain strong relationships with clients, ensuring service meets their needs and expectations
Drive profitability through effective budget management and strategic decision-making
Oversee service provision, including maintenance, repairs, and installations, adhering to company standards and policies
Oversee the operational performance of the Gateshead Branch, providing 24-hour maintenance, repair, and modernisation services

Skills

Key technologies and capabilities for this role

service managementlift industryteam leadershipfinancial managementsafety standardsbusiness growthmaintenance and repairoperational performance

Questions & Answers

Common questions about this position

What compensation and benefits does this Branch Manager role offer?

The position offers a competitive salary, quarterly management bonus based on performance, private healthcare, car allowance, company pension scheme, and 25 days holiday plus bank holidays.

Is this Branch Manager position remote or on-site?

This is an on-site role at the Gateshead Branch, and ideally candidates will be located within a 30 mile radius.

What skills and experience are required for the Branch Manager role?

Candidates need a proven track record in service management within the lift industry, strong leadership and team development skills, experience leading teams, and managing financial performance.

What is the company culture like at Stannah?

Stannah is a family-owned business in its fifth generation with hands-on family involvement, focused on improving access for convenience and independence through products like stairlifts, lifts, and escalators.

What makes a strong candidate for this Branch Manager position?

A strong candidate has lift industry service management experience, strong leadership skills, commercial acumen, and a proven ability to manage operations, grow business, and lead teams.

Stanza

Application-layer software for reliable infrastructure

About Stanza

Stanza Systems provides software infrastructure solutions that focus on reliability for all software builders, regardless of their size. Their main product is based on an approach called Infrastructure Responsive Design, which enables systems to adjust to changing needs and conditions. This technology ensures that resources are allocated efficiently across different environments, including client, edge, and server. Stanza's solution is designed to prioritize important customer interactions and user journeys, allowing for smooth operations even during high traffic or when system capacity is reduced. Unlike many competitors, Stanza's business model emphasizes delivering excellent customer experiences without requiring expensive infrastructure upgrades or additional personnel. They cater to a wide range of clients, from small startups to large enterprises, helping them achieve dependable and efficient software performance.

Burlingame, CaliforniaHeadquarters

2022Year Founded

M_AND_ACompany Stage

Data & Analytics, Enterprise SoftwareIndustries

11-50Employees

Risks

Emerging competitors with similar technologies may erode Stanza's market share.

Open-source solutions could undercut Stanza's pricing model.

AI-driven tools offer more automation, appealing to clients seeking reduced manual intervention.

Differentiation

Stanza offers Infrastructure Responsive Design for adaptive resource allocation.

Focuses on maintaining operations during peak traffic without costly infrastructure changes.

Serves diverse clients, from startups to large enterprises, ensuring reliable software performance.

Upsides

Increased edge computing adoption boosts demand for Stanza's resource optimization solutions.

Infrastructure as Code practices create integration opportunities for Stanza's technology.

Growing focus on customer experience aligns with Stanza's smooth operation solutions.

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