BRA Espec Santander II 8h at Santander

Serrana, Sao Paulo, Brazil

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Certification CPA 10 – ANBIMA (CPA20 is preferred)
Currently pursuing a Bachelor's degree (Completed Bachelor's or Postgraduate degree is preferred)
Knowledge of Microsoft Office Suite
Sales experience

Responsibilities

Execute business opportunities within the store flow, enhancing product and service offerings
Guide customers through the digitalization process
Serve customers across all segments, ensuring an excellent experience
Acquire new customers
Potentially work in various environments such as self-service, immediate service, management desk, treasury, and/or cash counter

Skills

Key technologies and capabilities for this role

CPA 10CPA 20Pacote OfficeVendasAtendimento ao Cliente

Questions & Answers

Common questions about this position

What benefits does Santander offer for this position?

Benefits include Remuneração Variável (PLR + RV), Assistência Médica e Odontológica, Auxílio Alimentação e Refeição, Previdência Complementar, Seguro de Vida, Auxílio Creche/Babá, Gympass or Totalpass, Vale Transporte, Programa Nascer, Be Healthy program, and PAPE.

Is this a remote position or does it require working in an office?

This is an in-person role in Santander branches (agências) in Brazil, involving direct customer interaction in store environments like autoatendimento, pronto atendimento, and caixa.

What skills and qualifications are required for this role?

Key requirements include Certificação CPA 10 – ANBIMA (CPA20 preferred), cursando Graduação (Graduação Completa or Pós preferred), knowledge of Pacote Office, and sales experience. Behavioral skills valued are Think Customer, Embrace Change, Act Now, Move Together, and Speak Up.

What is the company culture like at Santander?

Santander emphasizes a horizontal culture with clusters like Especialista, Líder, Head, and Sócio, valuing diversity, growth, challenging the market, customer focus, and teamwork in a global environment.

What makes a strong candidate for this Especialista Santander role?

Strong candidates have CPA 10 or CPA20 certification, are pursuing or have completed higher education, know Office package, have sales experience, and embody values like customer thinking, embracing change, acting quickly, teamwork, and speaking up.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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