Binance Accelerator Program - Product Experience Assistant (EU) at Binance

Bucharest, Bucharest, Romania

Binance Logo
Not SpecifiedCompensation
Internship, Entry Level & New GradExperience Level
InternshipJob Type
UnknownVisa
Blockchain, Cryptocurrency, Web3Industries

Requirements

  • Familiar with payment products in the EU such as SEPA, Card payment, etc
  • Good sense and understanding of user experience
  • Strong work ethic, attention to detail, excellent writing skills, as well as the ability of problem solving
  • Able to collaborate effectively across multiple business units
  • Ability to commit 5 days per week for a period of 6 months

Responsibilities

  • Responsible for the research of product user experience and functionalities
  • Collect users feedbacks for payment products and give reasonable suggestions and improvements
  • Assist new users in resolving issues during the onboarding process
  • Assist product managers prepare product materials such as FAQ, Training materials, etc

Skills

UX Research
User Feedback
Product Improvement
Customer Support
Payment Products
User Assistance

Binance

Cryptocurrency exchange for trading and earning

About Binance

Binance is a cryptocurrency exchange platform where users can buy, sell, and trade a variety of cryptocurrencies, including Bitcoin and Ethereum. It offers multiple trading options such as Spot, Margin, and Futures markets, along with a peer-to-peer service for direct transactions. Users can also earn interest on their crypto holdings through Binance Earn and trade NFTs in its marketplace. Binance stands out as the largest crypto exchange by trade volume, aiming to provide comprehensive services for both new and experienced traders.

Valletta, MaltaHeadquarters
2017Year Founded
$9.7MTotal Funding
SERIES_ACompany Stage
Crypto & Web3, Financial ServicesIndustries
5,001-10,000Employees

Benefits

Competitive salary
Option to be paid in crypto
Health insurance
Flexible working hours
Remote work for many roles
Company sponsored holidays
Learning and development programs
Free language classes
Relocation support
International transfers mid-career

Risks

Regulatory scrutiny in the U.S. could impact Binance's operations and reputation.
Allegations of internal misconduct may lead to legal complications for Binance.
Expansion into new markets like Brazil poses integration and compliance challenges.

Differentiation

Binance offers a comprehensive range of crypto services, including trading and NFTs.
It is the largest crypto exchange by trade volume, serving over 166 million users.
Binance provides unique products like Binance Earn and a Launchpad for new tokens.

Upsides

Binance benefits from the growing popularity of crypto staking and yield farming.
Increased interest in Layer 2 solutions could boost Binance's trading volume.
Stablecoin adoption for cross-border transactions may increase Binance's trading volumes.

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