Billing Operations Specialist at Forter

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, FinanceIndustries

Requirements

Bachelor Degree in Accounting
4 years of hands-on billing experience in a software business
Excellent Microsoft Excel skills
Ability to process work efficiently, accurately and in a timely fashion
Ability to make appropriate decisions and to establish and maintain AR operating procedures and processes and effectively communicate them to staff
Ability to manage multiple priorities and complete tasks with limited supervision
Experience with ERP, NetSuite, Salesforce preferred

Responsibilities

Work with various cross functional teams including legal, customer success, and engineering to ensure the proper set up of the customer billing parameters based on the contract
Update billing system for any contract and billing changes
Support in preparing manual invoices based on specialized billing requirements
Review and communicate customers contracts terms and manage billing plans based on such terms in our internal billing system
Prepare and process invoicing within standard policies reflective of the contracts signed with our customers
Communicate the billing cycle to several operation teams and ensure that all deadlines are consistently met
Serve as main contact for customers billing inquiries and support
Assist in the preparation of monthly revenue and AR reports
Participate and prepare working papers for quarterly and annual audits and reviews
Interface with operational managers and cross organization teams
Special projects and assignments as needed

Skills

Billing

Invoicing

Microsoft Excel

ERP

NetSuite

Salesforce

AR Reports

Contracts Management

Forter

Fraud prevention and identity protection services

About Forter

Forter provides a range of services designed to protect online businesses from fraud and abuse. Its offerings include identity protection to prevent unauthorized access and fraudulent purchases, fraud management that allows businesses to make instant decisions to stop fraudsters, and abuse prevention to identify unauthorized resellers and coupon abusers. Additionally, Forter focuses on payment optimization to enhance trust with banks and improve transaction conversion rates while ensuring compliance with European regulations like PSD2. The company also automates chargeback recovery to help businesses dispute and win claims. Unlike many competitors, Forter operates on a B2B model, charging businesses based on their size and transaction volume, and aims to enhance revenue protection and customer experience for online retailers.

New York City, New YorkHeadquarters

2013Year Founded

$513.6MTotal Funding

SERIES_FCompany Stage

Cybersecurity, Financial ServicesIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Home Office Stipend

Unlimited Paid Time Off

Hybrid Work Options

Risks

Rising BNPL services complicate fraud detection and increase payment default risks.

Increased returns fraud challenges Forter's fraud prevention systems.

Shift to social media shopping introduces new fraud vectors for Forter to address.

Differentiation

Forter offers real-time, automated fraud prevention solutions for online merchants.

The company focuses on consumer-centric fraud prevention, enhancing customer experience and growth.

Forter's services include identity protection, fraud management, and payment optimization.

Upsides

Forter's AI enhancements improve decision capabilities, boosting fraud prevention effectiveness.

Partnerships with Shopify, Salesforce, and PwC enhance Forter's competitive positioning.

Integration with Gr4vy streamlines payments and mitigates risks for enterprise merchants.

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