Bilingual Spanish Field Sales Representative at AT&T

Mountain View, California, United States

AT&T Logo
$61,800 – $100,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
TelecommunicationsIndustries

Requirements

  • Bilingual in Spanish
  • 1+ years of commission sales experience required (outside sales experience highly preferred)
  • Demonstrated success in commission sales and achieving sales targets
  • Proficient in upselling techniques that enhance customer value and satisfaction
  • Strong verbal communication skills with an ability to build rapport quickly
  • Maintain a valid driver’s license
  • Ability to work a varied schedule including evenings, weekends, and holidays
  • Successful completion of background check, including drug screening, criminal history, and motor vehicle record
  • Hired for San Jose, CA location (not applicable to internal employees for sign-on bonus)

Responsibilities

  • Work independently to deliver personalized sales interactions at scheduled appointments
  • Close deals by offering hands-on demos, Wi-Fi assessments, tech delivery, and issue resolutions
  • Connect with existing customers daily using provided scheduled appointments
  • Use strong negotiation and communication skills to make sales and upsell services
  • Introduce the latest technology and services to customers in their homes
  • Achieve sales goals and targets with uncapped commission potential

Skills

Key technologies and capabilities for this role

SalesField SalesCustomer ServiceNegotiationCommunicationBilingual SpanishWi-Fi AssessmentTech Delivery

Questions & Answers

Common questions about this position

What is the salary range and commission structure for this Field Sales Representative role?

New Field Sales Representatives earn between $61,800 to $100,000, including salary and uncapped commission opportunities, with top earners reaching $100,000. Individual starting salary may depend on geography, experience, expertise, and education/training, and the range assumes sales goals are met or exceeded.

Is there a sign-on bonus for this position?

Yes, there is a $3,000 sign-on bonus paid in three increments: $1,000 after 90 days, $1,000 after 6 months, and $1,000 after 12 months. It is not applicable to internal employees.

What is the location requirement for this job?

This position requires being hired for the San Jose, CA location, involving field sales work in customers' homes with a varied schedule including evenings, weekends, and holidays. A valid driver’s license is required, and a company vehicle is provided for official business use.

What skills and experience are required for this role?

Candidates need 1+ years of commission sales experience (outside sales highly preferred), demonstrated success in achieving sales targets, proficiency in upselling techniques, strong verbal communication skills to build rapport quickly, and a valid driver’s license.

What training and support is provided in this role?

The role starts with paid training, followed by coaching, mentoring, and ongoing learning opportunities to keep you tech-savvy and successful in the field. AT&T provides scheduled appointments with existing customers for effective engagement.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters
1876Year Founded
$43.3MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Adoption Assistance
Disability Insurance
Life Insurance
Employee Assistance Programs
Wellness Program
Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.
A recent data breach could damage AT&T's reputation and lead to customer churn.
Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.
The company is expanding its fiber network, enhancing broadband offerings in underserved areas.
AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.
The new customer service guarantee may attract customers from competitors lacking similar assurances.
Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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