Bilingual (Spanish) Clinical Services Coordinator (CST) (copy)

Remote

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthTech, Healthcare, CardiologyIndustries

Requirements

Candidates should possess at least 3 years of experience in a clinical or operational role supporting patient care, with bilingual proficiency in both English and Spanish being a requirement. Strong communication skills, data and analytics abilities, and a detail-oriented approach are also necessary.

Responsibilities

The Bilingual Clinical Services Coordinator will be responsible for all patient communication, including outreach, scheduling, appointment coordination, pre-authorizations, and billing follow-up. They will also schedule virtual visits and outpatient procedures, provide technical support to patients, compile and verify data for reporting, identify opportunities for improvement, and document customer and account data. Furthermore, the coordinator will proactively engage with patients via email, phone, and/or text to drive patient engagement and execute policies promoting the best patient experience.

Skills

PatientCommunication

Scheduling

AppointmentCoordination

PreAuthorization

BillingFollowUp

VirtualVisitScheduling

DataEntry

TechnicalSupport

PatientFollowUp

CommunicationSkills

SystemVerification

Heartbeat Health

Telehealth solutions for cardiovascular care

About Heartbeat Health

Heartbeat Health focuses on improving cardiovascular care through telehealth solutions. Their platform connects with cardiovascular clinics to provide real-time clinical data, enabling same-day diagnostic readings and virtual consultations for patients at moderate to high cardiovascular risk. This integration helps healthcare providers streamline their workflows and enhance patient engagement, making chronic disease management more effective. Unlike other telehealth services, Heartbeat Health specializes in cardiology, offering tailored solutions that improve patient outcomes. The company's goal is to create a modern cardiology ecosystem in the U.S. by making cardiovascular care more accessible and proactive.

New York City, New YorkHeadquarters

2017Year Founded

$54.4MTotal Funding

LATE_VCCompany Stage

Data & Analytics, HealthcareIndustries

51-200Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from companies like Cleerly could challenge Heartbeat Health's market share.

Potential regulatory changes in Medicaid policies may impact partnerships with MedArrive.

Rapid expansion may lead to operational challenges if not managed effectively.

Differentiation

Heartbeat Health offers virtual-first cardiovascular disease prevention and management.

The platform provides real-time diagnostics and virtual consultations for cardiovascular care.

Heartbeat Health integrates seamlessly with existing cardiovascular clinics for enhanced patient engagement.

Upsides

Recent investment from Cressey & Company will accelerate growth and enhance clinical offerings.

Partnerships with MedArrive and Karoo Health expand access to cardiology care and decentralized platforms.

Collaboration with Cleerly enhances AI-driven heart disease detection and patient outcomes.

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