Bilingual Sales Floor Associate PT - Sawgrass at Rebag

Sunrise, Florida, United States

Rebag Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, Luxury Goods, E-commerceIndustries

Requirements

  • Customer minded individual who can engage with Professionalism, Power, Pleasure and Performance
  • Ability to speak a second language fluently
  • Relatable and conversationalist not afraid of getting to new faces
  • Passion for Fashion and Sustainability
  • Tech Savvy
  • Demonstrate a mastery of all Rebag tools and services. Keep up with resale industry trends and incentives
  • Ability to work week evenings and weekends
  • Reliable and a team player
  • Self-starter who likes to enjoy a new challenge
  • Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
  • Able to present a case study on the industry and what makes Rebag a leader in the Industry
  • Comfortable standing on your feet for long periods of time
  • Ability to lift a maximum of 40 lbs based on needs of the role
  • Legal right to work in the United States

Responsibilities

  • Engage clients warmly, promptly & personally, and with the goal of opening the conversation and ensuring they feel welcome
  • Understand who our guests are, what brought them to Rebag, and their passion for luxury items, thus creating a comprehensive customer profile
  • Educate and excite guests by answering their questions and providing a tailored experience based on their interests and ownership of luxury goods
  • Help Rebag build Familiarity, Comfort, and Trust by collecting customer contact information and scheduling appointments for individuals who exhibit ownership of luxury items or are looking for their first must-have luxury piece
  • Provide the highest level of customer service to all current and future clients
  • Follow-up with customers through Rebag's CRM platform to build rapport
  • Consult on the current market value of their items by utilizing Rebag's Clair Technology Suite
  • Consistently aim for achieving sales target monthly

Skills

Bilingual
Customer Service
Sales
Client Engagement
Luxury Retail
Brand Ambassador

Rebag

Luxury resale platform for designer items

About Rebag

Rebag operates in the luxury resale market, specializing in designer handbags, accessories, watches, and jewelry. The company provides a platform for buying, selling, and exchanging high-end luxury items, catering to fashion enthusiasts and collectors. Rebag's unique technology, Clair, allows users to receive instant resale values for over 15,000 styles by simply uploading an image of their item. This feature helps sellers make informed decisions about their luxury goods. Additionally, Rebag offers a trade-in program where customers can exchange items for Rebag Credit, promoting customer loyalty and repeat business. Unlike its competitors, Rebag stands out with its advanced technology and focus on authenticated luxury items, establishing itself as a reliable name in the luxury resale industry. The company's goal is to create a seamless and efficient experience for both buyers and sellers in the luxury market.

New York City, New YorkHeadquarters
2014Year Founded
$106.3MTotal Funding
SERIES_ECompany Stage
Data & Analytics, Consumer GoodsIndustries
51-200Employees

Risks

Increased competition from platforms like Fashionphile may challenge Rebag's market share.
Social media platforms for secondhand sales could divert customers from Rebag.
Inflationary pressures may reduce demand for luxury resale items.

Differentiation

Rebag uses AI technology, Clair, for instant luxury item appraisals.
Rebag+ membership offers unique benefits like flexible credit and exclusive discounts.
Partnership with thredUP expands Rebag's resale offerings beyond luxury items.

Upsides

Growing consumer interest in secondhand luxury due to economic pressures boosts Rebag's market.
Rebag's Clair Report highlights growth in second-hand watch market, a potential expansion area.
Rebag+ membership program could enhance customer loyalty and repeat purchases.

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