Bilingual People Operations Associate at Asset Living

United States

Asset Living Logo
$39,552 – $43,680Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Human Resources, Property ManagementIndustries

Requirements

  • Fluent in both Spanish and English (speaking, reading, writing)
  • High school diploma/GED required; bachelor’s degree in HR or Business preferred
  • 0-2 years of related HR or People Operations experience
  • Proficient in MS Word, Outlook, Excel, PowerPoint; Workday experience preferred
  • Able to multitask and prioritize in a fast-paced environment while ensuring accuracy
  • Strong written and verbal communication skills with a positive, team-focused attitude
  • Takes ownership, uses critical thinking, and seeks solutions that support a positive associate experience
  • Comfortable handling sensitive information with compassion and integrity

Responsibilities

  • Facilitate a welcoming and efficient onboarding process for new hires in a high-volume environment
  • Guide new hires through every onboarding step, ensuring tasks are completed and questions are answered
  • Provide personalized support to help new hires navigate systems and understand their next steps
  • Act as a primary resource for associates needing assistance with company policies, procedures, and systems
  • Manage inquiries through the company’s case management system, delivering timely and accurate responses
  • Answer incoming associate calls and voicemails with professionalism and empathy
  • Complete I-9 verification and review background checks per company guidelines
  • Maintain up-to-date associate information and ensure compliance with federal, state, and local regulations
  • Handle employment verifications, wage audits, and personnel file management
  • Input data into Workday and assist with report generation and data analysis using Microsoft Excel
  • Maintain confidentiality and discretion when managing sensitive associate information
  • Document and maintain process procedures, creating self-service resources for associates
  • Recommend process improvements to increase efficiency and enhance the associate experience
  • Participate in Workday testing, system updates, and ongoing training

Skills

Bilingual
HR Operations
Onboarding
Workday
Microsoft Excel
I-9 Verification
Background Checks
Case Management
Data Entry
Compliance

Asset Living

Third-party property management for housing

About Asset Living

Asset Living specializes in managing various types of residential properties, including multi-family housing, campus housing, and affordable housing throughout the United States. The company provides a wide range of property management services, which encompass daily operations, maintenance, leasing, marketing, and financial management. This comprehensive approach helps property owners enhance their investments and achieve high occupancy rates. Unlike many competitors, Asset Living has a strong focus on diverse housing segments, allowing them to cater to different community needs effectively. With over 35 years of experience and a reputation for reliability, Asset Living aims to create thriving communities while delivering exceptional value to clients.

Houston, TexasHeadquarters
1986Year Founded
GROWTH_EQUITY_VCCompany Stage
Real EstateIndustries
501-1,000Employees

Risks

Rising interest rates may reduce demand for multi-family and affordable housing management.
Remote work trends could decrease demand for student housing management services.
Prefabricated construction trends may disrupt traditional property management models.

Differentiation

Asset Living is ranked No. 1 in student housing management for 14 years.
The company manages a diverse portfolio, including multi-family, student, and affordable housing.
Asset Living offers comprehensive property management services, enhancing client investment returns.

Upsides

Asset Living achieved a 95% occupancy rate in student housing, surpassing industry averages.
The company has a strong national presence, managing 100,000 units and 133,500 beds.
Asset Living's fundraising efforts align with social causes, enhancing its community reputation.

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