Bilingual People Operations Associate at Asset Living

United States

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$39,552 – $43,680Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Human Resources, Property ManagementIndustries

Requirements

Fluent in both Spanish and English (speaking, reading, writing)
High school diploma/GED required; bachelor’s degree in HR or Business preferred
0-2 years of related HR or People Operations experience
Proficient in MS Word, Outlook, Excel, PowerPoint; Workday experience preferred
Able to multitask and prioritize in a fast-paced environment while ensuring accuracy
Strong written and verbal communication skills with a positive, team-focused attitude
Takes ownership, uses critical thinking, and seeks solutions that support a positive associate experience
Comfortable handling sensitive information with compassion and integrity

Responsibilities

Facilitate a welcoming and efficient onboarding process for new hires in a high-volume environment
Guide new hires through every onboarding step, ensuring tasks are completed and questions are answered
Provide personalized support to help new hires navigate systems and understand their next steps
Act as a primary resource for associates needing assistance with company policies, procedures, and systems
Manage inquiries through the company’s case management system, delivering timely and accurate responses
Answer incoming associate calls and voicemails with professionalism and empathy
Complete I-9 verification and review background checks per company guidelines
Maintain up-to-date associate information and ensure compliance with federal, state, and local regulations
Handle employment verifications, wage audits, and personnel file management
Input data into Workday and assist with report generation and data analysis using Microsoft Excel
Maintain confidentiality and discretion when managing sensitive associate information
Document and maintain process procedures, creating self-service resources for associates
Recommend process improvements to increase efficiency and enhance the associate experience
Participate in Workday testing, system updates, and ongoing training

Skills

Key technologies and capabilities for this role

BilingualHR OperationsOnboardingWorkdayMicrosoft ExcelI-9 VerificationBackground ChecksCase ManagementData EntryCompliance

Questions & Answers

Common questions about this position

What is the pay range for the Bilingual People Operations Associate role?

The pay range is $19 - $21 per hour.

Is this position remote, and what is the schedule?

This is a remote position available to US-based candidates with a schedule of Sunday – Thursday from 11:00 AM – 8:00 PM ET.

What skills and experience are required for this role?

Candidates need bilingual proficiency in Spanish and English, proficiency in MS Word, Outlook, Excel, and PowerPoint (Workday preferred), 0-2 years of HR or People Operations experience, and strong organizational, communication, and problem-solving skills.

What is the work environment like at Valet Living?

The role contributes to a positive and engaging work environment in a fast-growing organization, with a focus on supporting associates through seamless onboarding and service.

What makes a strong candidate for this People Operations Associate position?

Strong candidates are bilingual in Spanish and English, have HR or People Operations experience, are tech-savvy with Microsoft Office and preferably Workday, and demonstrate organization, strong communication, problem-solving, and discretion in a fast-paced setting.

Asset Living

Third-party property management for housing

About Asset Living

Asset Living specializes in managing various types of residential properties, including multi-family housing, campus housing, and affordable housing throughout the United States. The company provides a wide range of property management services, which encompass daily operations, maintenance, leasing, marketing, and financial management. This comprehensive approach helps property owners enhance their investments and achieve high occupancy rates. Unlike many competitors, Asset Living has a strong focus on diverse housing segments, allowing them to cater to different community needs effectively. With over 35 years of experience and a reputation for reliability, Asset Living aims to create thriving communities while delivering exceptional value to clients.

Houston, TexasHeadquarters

1986Year Founded

GROWTH_EQUITY_VCCompany Stage

Real EstateIndustries

501-1,000Employees

Risks

Rising interest rates may reduce demand for multi-family and affordable housing management.

Remote work trends could decrease demand for student housing management services.

Prefabricated construction trends may disrupt traditional property management models.

Differentiation

Asset Living is ranked No. 1 in student housing management for 14 years.

The company manages a diverse portfolio, including multi-family, student, and affordable housing.

Asset Living offers comprehensive property management services, enhancing client investment returns.

Upsides

Asset Living achieved a 95% occupancy rate in student housing, surpassing industry averages.

The company has a strong national presence, managing 100,000 units and 133,500 beds.

Asset Living's fundraising efforts align with social causes, enhancing its community reputation.

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