Bilingual Fulfillment Coordinator at Humana

Miramar, Florida, United States

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$38,000 – $45,800Compensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Bilingual (English and Spanish)
1-2 years of Microsoft Office technical experience with Word, Outlook, and Excel
Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Responsibilities

Contribute to administration of care management
Provide non-clinical support to the assessment and valuation of members' needs and requirements to achieve and/or maintain optimal wellness state
Guide members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members
Perform basic administrative/clerical/operational/customer support/computational tasks
Work on routine and patterned assignments under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation

Skills

Key technologies and capabilities for this role

Bilingual English SpanishMicrosoft WordMicrosoft OutlookMicrosoft ExcelMicrosoft AccessCustomer ServiceCommunicationAdministrative Support

Questions & Answers

Common questions about this position

What is the pay range for the Bilingual Fulfillment Coordinator position?

The pay range is $38,000 - $45,800 per year for full-time employment, which may vary based on geographic location, skills, knowledge, experience, education, and certifications.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What are the required qualifications for this role?

Candidates must be bilingual in English and Spanish with 1-2 years of Microsoft Office technical experience in Word, Outlook, and Excel, and passionate about improving consumer experiences.

What is the company culture like at Humana and OneHome?

The culture is inclusive, diverse, and above all, caring, with a focus on putting health first in a caring community.

What benefits does Humana offer?

Humana offers competitive benefits including medical, dental and vision benefits, 401(k) retirement savings plan, time off (PTO, holidays, volunteer time, parental leave), short-term and long-term disability, life insurance, and more.

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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