Senior Bilingual Client Support Specialist
Autotrader.caFull Time
Senior (5 to 8 years)
Candidates should possess exceptional customer service, communication, and organizational skills, along with demonstrated integrity and a commitment to high ethical standards. They should also exhibit a strong team orientation and the ability to excel independently, coupled with a positive, proactive attitude and a willingness to learn and adapt, and fluency in English.
The Bilingual Dealership Success Associate will collaborate with Account Managers to oversee daily operations for dealerships, ensuring smooth business transactions and nurturing strong partner relationships. They will deliver exceptional customer service to dealerships and clients, ensuring satisfaction and loyalty, support Lendbuzz’s expanding dealer network, both existing and prospective, to drive growth and success, engage actively in refining our sales strategies and processes to optimize efficiency and effectiveness, serve as a pivotal link between dealerships and Account Managers, facilitating clear communication and swift resolutions, and become proficient in the intricacies of our underwriting and financing programs, positioning themselves as a knowledgeable resource.
Provides auto loans for international students
Lendbuzz provides auto loans specifically designed for international students and professionals in the United States who may struggle to secure financing through traditional lenders. The company uses advanced data analytics and machine learning to evaluate the creditworthiness of borrowers, focusing on a wider range of financial and personal data rather than just credit scores. This approach allows Lendbuzz to cater to a niche market that is often overlooked by conventional financial institutions. Borrowers can apply for loans online, verify their information easily, and sign documents digitally, making the process user-friendly. Lendbuzz earns revenue by charging interest on loans and may also receive fees from car dealerships for facilitating the loan process. The goal of Lendbuzz is to make auto financing more accessible to those who typically face challenges in obtaining loans.