Bilingual Associate Manager, Accounts Receivable (Hybrid) at Stryker

Hamilton, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

University Degree
Bilingualism: Extremely fluent French and English for both written and oral communication
6+ years of professional experience
Preferred: Experience working with Oracle ERP and MyDSO collection platform or similar systems
Preferred: 6+ years of collections/AR specific experience
Preferred: People management or mentoring experience

Responsibilities

Lead, coach, and develop A/R team members through performance reviews, one-on-one sessions, and professional growth opportunities
Build and sustain employee engagement through regular communication and action planning
Oversee daily operations, team resource planning, and process monitoring to ensure timely and accurate execution of responsibilities
Manage and oversee all A/R processes, including cash application, collections, invoicing, and credit management
Review and release orders on credit hold after assessing customer creditworthiness
Direct daily collection activities in MyDSO, ensuring accurate reconciliation between MyDSO and Oracle
Resolve payment disputes, negotiate payment schedules, and ensure prompt issue resolution
Prepare and analyze monthly A/R reports (DSO, collections) with commentary and recommendations
Develop quarterly cash collection forecasts and annual DSO targets
Prepare quarterly bad debt provisions based on aging analysis
Maintain integrity and accuracy of customer master data in collaboration with the Master Data and Customer Service teams
Manage milestone billing and statutory declarations for construction projects to ensure timely payments
Evaluate and approve new customer credit applications, ensuring compliance with internal policies and legal requirements
Monitor and reassess existing customer credit limits and payment terms based on risk exposure and cashflow impact
Collaborate with Legal on escalations related to customer creditworthiness or contract terms
Oversee credit card payment processing and ensure compliance with company standards
Maintain and update SOX documentation for A/R processes and ensure regular audit readiness
Ensure compliance with provincial sales tax regulations and maintain accurate sales tax matrices for billing and remittance
Identify and implement process improvements to enhance A/R efficiency and accuracy
Serve as a key contributor in acquisition integration activities, supporting system and process alignment
Participate in ad hoc financial or operational projects as needed

Skills

Key technologies and capabilities for this role

Accounts ReceivableCredit ManagementCash ApplicationCollectionsInvoicingOracleMyDSODSO AnalysisAging AnalysisBad Debt ProvisionCustomer Master DataMilestone BillingTeam Leadership

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position offers a hybrid work flexibility.

What are the required qualifications for this position?

A university degree, bilingualism with extreme fluency in French and English for written and oral communication, and 6+ years of professional experience are required.

What salary or compensation does this role offer?

This information is not specified in the job description.

What does the role involve in terms of team leadership?

The role requires leading, coaching, and developing A/R team members through performance reviews, one-on-one sessions, professional growth opportunities, and building employee engagement.

What makes a strong candidate for this Associate Manager role?

Candidates with a university degree, bilingual fluency in French and English, 6+ years of experience, and preferably experience in accounts receivable operations, credit management, and team leadership will stand out.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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