Bilingual Account Manager / Gestionnaire de compte at Remitly

Quebec, Quebec, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal, Professional ServicesIndustries

Requirements

Proven track record of successfully managing large key accounts in a similar professional role
Excellent communication, negotiation, and interpersonal skills to effectively engage with clients and internal stakeholders
Adept at developing and executing strategic account plans to drive business growth and achieve targets
Deep understanding of market dynamics, client needs, and industry trends within the Account Management function
Capable of providing leadership and mentorship to junior account management professionals
Relevant background in business, marketing, or a related field
Solid grasp of financial principles and the ability to analyze sales data and market trends effectively
Proficient in using CRM software and other relevant tools to manage client accounts efficiently

Responsibilities

Developing and implementing strategic account plans to achieve sales targets and expand business opportunities
Building and maintaining enduring, long-term client relationships through regular communication and effective account management practices
Collaborating with internal teams to ensure seamless delivery of products or services to clients, addressing any issues or concerns promptly
Identifying and pursuing opportunities for upselling or cross-selling additional products or services to existing clients
Analyzing market trends and competitor activities to identify potential risks and opportunities within assigned accounts
Providing leadership and guidance to junior account management professionals, fostering a culture of excellence and continuous improvement

Skills

Account Management

Sales

Negotiation

Communication

Client Relationships

Upselling

Cross-selling

Market Analysis

Leadership

Bilingual

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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