Senior Product Designer - Contact Center
ZoomSalary not specified
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
BankingIndustries
Requirements
- CPA 10 – ANBIMA certification (Preferred; CPA20 is a plus)
- Bachelor's degree (Master's degree is a plus)
- Proficiency in Microsoft Office Suite
- Understanding of banking products, annual revenue, balance sheets, and financial mathematics
- Willingness to travel for client visits
- Previous experience as a Legal Entity Relationship Manager
Responsibilities
- Administer and monetize the corporate client portfolio (Legal Entities)
- Acquire new clients to expand the portfolio through the offer and sale of products and/or services to clients with an annual revenue of R$3 to R$30 million, providing personalized service
- Manage portfolio risks, ensuring quality according to bank and regulatory standards
Skills
CPA-10
CPA-20
Microsoft Office Suite
Banking Products
Financial Mathematics
Portfolio Management
Risk Management
Client Acquisition
Santander
Provides banking, investment, and insurance services
About Santander
Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.
Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition
Risks
ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.
Differentiation
Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.
Upsides
Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.
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