Senior Manager, Software Engineering

Location Type: Remote Employment Type: Full-time

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Position Overview

The Financial Services Division (FSD) Engineering team is looking for an Engineering leader who can excel in a non-traditional environment, working with the latest Cloud and Big Data analytics ecosystem. Data is the currency in today's world, and in this role, you will be at the forefront of a digital transformation. Reporting to the Director of Software Development, we are looking for a Senior Manager of Software Engineering to lead the development and operations of our real-time API platform, a critical component that powers mission-critical integrations across our ecosystem. You will manage a high-performing team of engineers responsible for designing, building, and scaling available, low-latency APIs that support millions of transactions per day. We ask that you have a balance of technical depth and people leadership.

Responsibilities

Team Leadership

• Lead and mentor a team of software engineers, encouraging an inclusive engineering culture.
• Manage hiring, performance management, and career development for your team.

Platform Ownership

• Oversee the architecture, design, and implementation of real-time APIs with a focus on scalability, reliability, and latency.
• Create platform evolution, including modernization, observability, and CI/CD best practices.
• Champion Service Level Agreements (SLAs) and incident response for platform services.

Technical Strategy

• Collaborate with Architects and Principal Engineers to define the long-term vision and roadmap for the API platform.
• Ensure the team follows software engineering best practices, including testing, code reviews, and documentation.
• Guide the use of the latest technologies that support real-time processing, event streaming, and performance optimization.

Collaboration

• Work with Product Management, DevOps, and other engineering teams to align technical plans with our goals.
• Partner with security, compliance, and infrastructure teams to ensure the platform meets regulatory and operational standards.

Delivery & Execution

• Manage the delivery lifecycle of major platform plans.
• Track important performance metrics (availability, latency, throughput) and ensure continuous improvement.
• Manage the delivery of insightful dashboards and data visualizations.
• Identify risks early and implement mitigation strategies.

What You'll Do

• Lead engineering teams building platform capabilities and solutions for our clients using Experian bureau data and other 3rd party data.
• Your team will work on important projects to accelerate the development, training, testing, and deployment of solutions for clients by providing a self-service intuitive UI.
• You will build data pipelines at scale for our batch clients and integrate with 3rd party providers for our real-time clients.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 8+ years of software engineering experience with at least 3+ years in engineering leadership roles.
• Proven experience managing real-time, high-throughput API platforms in production environments.