LivePerson

Backend Engineer (Java/Scala)

Germany

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise SoftwareIndustries

Backend Engineer (Java/Scala)

Company Information

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

LivePerson is a remote-first company with offices in Mannheim and Berlin. We were awarded by Great Place to Work.

For more information, please check:

Position Overview

LivePerson is currently seeking a creative and talented professional to join our team as a Backend Engineer (Java/Scala) as part of our Conversation Understanding and Automation team. The successful candidate has an opportunity to work as part of the global product and technology unit and help to build state-of-the-art services that are used by our largest customers. We are looking for a smart individual who wants to do more than just manage, but also shape and innovate!

Responsibilities

In this role, you will have the opportunity to:

  • Create a reliable, scalable, and high-performance service requiring exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems.
  • Be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making software achieve its operational goals.
  • Adopt, embrace, and promote agile and test-driven software development practices.
  • Work with modern technologies like Spring Boot, Kafka, Cassandra, Elasticsearch, Redis, Hazelcast, MySQL, Docker, K8s.

Requirements

Here are some of the things you'll bring:

  • 3+ years of experience with Java at scale.
  • Experience with large-scale distributed microservices architecture.
  • Solid understanding of RESTful and GraphQL APIs.
  • Hands-on with CI/CD, monitoring, observability, and production readiness.
  • Self-motivated and enthusiastic about the end customer experience.
  • Experience with globally distributed teams in multiple time zones is a plus.
  • Willingness to participate in paid on-call duty approximately every 6-8 weeks, in alignment with our "You Build It, You Run It" philosophy.
  • A strong sense of quality, personal responsibility, and a passion for development.
  • Applicants must be authorized to work for any employer in Germany.

Benefits

  • Personal time off: 33 days (28 days Vacation and 5 care days)
  • Financial Benefits: Additional Pension scheme, deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements.
  • Reimbursements: Internet and Mobile reimbursement.
  • Flexibility: Be flexible, work flexibly and from anywhere - no defined working hours or boundaries.
  • Equipment: Modern equipment (MacBook Pro).
  • Community Impact: Volunteering Days – Use them to make a difference in your community.
  • Social Events: Monthly connection pizza day in the office.

Belonging at LivePerson

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.

Skills

Java
Scala
Microservices
Spring Boot
Kafka
Cassandra
Elasticsearch
Redis
Hazelcast
MySQL
Docker
Kubernetes
RESTful APIs
GraphQL
CI/CD
Monitoring
Observability

LivePerson

Digital customer engagement and communication tools

About LivePerson

LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.

New York City, New YorkHeadquarters
1995Year Founded
$40.5MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
401(k) Retirement Plan
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Family Planning Benefits
Fertility Treatment Support
Professional Development Budget
Tuition Reimbursement
Wellness Program
Mental Health Support
Flexible Work Hours
Remote Work Options
Employee Stock Purchase Plan

Risks

Emerging AI platforms could erode LivePerson's market share with competitive pricing.
Rapid AI advancements may require significant R&D investment to maintain competitiveness.
Data privacy concerns and regulatory changes could impact LivePerson's operations.

Differentiation

LivePerson's Conversational Cloud platform offers seamless AI-driven customer engagement solutions.
The company partners with industry leaders like Telnyx to enhance real-time communication.
LivePerson's subscription-based model ensures a steady revenue stream from diverse industries.

Upsides

Increased adoption of AI-driven solutions boosts LivePerson's market presence.
Recognition in Inc.'s 2024 Power Partner Awards enhances LivePerson's B2B reputation.
Partnerships with companies like Capitec expand LivePerson's customer service capabilities.

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