Staff Software Engineer, Backend (Remote)
Machinify- Full Time
- Senior (5 to 8 years)
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
LivePerson is a remote-first company with offices in Mannheim and Berlin. We were awarded by Great Place to Work.
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LivePerson is currently seeking a creative and talented professional to join our team as a Backend Engineer (Java/Scala) as part of our Conversation Understanding and Automation team. The successful candidate has an opportunity to work as part of the global product and technology unit and help to build state-of-the-art services that are used by our largest customers. We are looking for a smart individual who wants to do more than just manage, but also shape and innovate!
In this role, you will have the opportunity to:
Here are some of the things you'll bring:
Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.
Digital customer engagement and communication tools
LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.