Back Office CSR (HR & Benefits) at A1M Solutions

Mandaluyong, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

BPO, Outsourcing, Human ResourcesIndustries

Requirements

At least 6 months experience as an HR Associate / Generalist
Experience with HRIS platforms is an advantage
BPO Experience is a PLUS!
Good working knowledge with MS tools
Proficiency in MS Excel (Pivot, V-LOOKUP)
Strong organizational and multitasking skills
Excellent verbal and written English skills
Attention to detail and accuracy
Ability to work independently and as part of a team
Discretion and integrity when handling confidential information
Willing to work onsite in Mandaluyong
Amenable to working night shifts

Responsibilities

Review and process HR-related invoices
Upload associate documents into the HRIS (e.g., terminations, transfers, onboarding forms)
Maintain and update HR data within the system
Support onboarding/offboarding processes as needed
Assist with audit preparation and file maintenance
Respond to basic HR-related administrative requests
Process and track benefits-related invoices
Upload and maintain benefits documents (e.g., COBRA notices, enrollment forms) in the HRIS
Track benefits-related Leave of Absence activity and data points with Direct Bill
Coordinate with vendors for administrative follow-up (as needed)
Assist with benefits-related audits and compliance tracking
HRIS Administration
Excel and report generation

Skills

Key technologies and capabilities for this role

HRISMicrosoft ExcelVLOOKUPPivot TablesHR AdministrationBenefits AdministrationOnboardingOffboardingInvoice ProcessingDocument Upload

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include competitive salary, health insurance with free dependents, 10% night differential, attendance bonus, paid time off convertible to cash leave credits, and performance appraisal.

Is this position remote or on-site?

The position is fully on-site in Mandaluyong and not remote.

What skills and experience are required for this role?

Requirements include at least 6 months experience as an HR Associate/Generalist, proficiency in MS Excel (Pivot, V-LOOKUP), good working knowledge of MS tools, strong organizational and multitasking skills, excellent verbal and written English skills, and attention to detail.

What is the company culture like?

The company prioritizes employee satisfaction, work-life balance, long-term success, life-long learning, strong culture, values-driven leadership, continuous learning, innovation, and an all-inclusive environment.

What makes a strong candidate for this Back Office CSR role?

Strong candidates have at least 6 months HR Associate experience, HRIS platform familiarity, BPO experience, Excel proficiency with Pivot and V-LOOKUP, and are willing to work onsite in Mandaluyong including night shifts.

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees