B2B Logistics Coordinator at Away

New York, New York, United States

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$66,500 – $70,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Supply Chain, Travel RetailIndustries

Requirements

Excellent prioritization and organizational skills
Strong analytical and follow-through skills with a focus on details
Comfortable sharing and presenting information with leadership and cross-functional team members
Strong Excel skills (familiarity with Airtable, Looker, and Google Sheets is a plus)
Experience with ERP and TMS tools like Microsoft Dynamics is a plus but not required
Bachelor’s degree in Business or related field (will consider experience in lieu of degree)
Creative and innovative; love to build great new things that are fresh and unique while staying on brand
Agile, and motivated by a fast-paced and ever changing environment
Passionate about transforming travel for all

Responsibilities

Assign and tender freight requests across Away’s North American distribution and retail network via TMS and choose the optimal shipping mode
Ensure Truckload and intermodal orders are processed within the ERP system so internal and external partners have visibility to ASN transmissions and journal entries
Track & trace shipments from beginning to end, ensuring ASN transmissions and delivery to 3PLs and stores are within SLA
Negotiate transportation spot rates and approve accessorials
Work with key internal and external partners to ensure the optimal balance of speed, cost, quality, service, and sustainability
Hold service providers and 3PL partners accountable to SLAs
Conduct root cause analysis on late deliveries and implement strategies to correct performance issues with service providers
Provide shipment status updates to internal and external customers
Serve as first-level support to Retail and B2B teams regarding transportation-related matters
Act as an additional Logistics Team resource for ad hoc requests
Occasional travel necessary

Skills

TMS

ERP

freight tendering

truckload

intermodal

track & trace

ASN

SLA

root cause analysis

spot rate negotiation

3PL

Away

Designs and sells high-quality luggage

About Away

Away designs and sells high-quality luggage and travel accessories aimed at modern travelers who appreciate both functionality and style. Their products include suitcases, bags, and various travel accessories that are practical yet aesthetically pleasing. Away operates on a direct-to-consumer model, selling products through their website and physical stores in major cities, which allows them to control the customer experience and offer competitive prices. They provide a 100-day trial period, free shipping, and returns to enhance customer satisfaction. Away has expanded its reach to several countries and also targets corporate clients through a gifting program. The company's goal is to transform the travel goods market by combining style and functionality while maintaining a strong focus on customer service.

New York City, New YorkHeadquarters

2015Year Founded

$210.1MTotal Funding

LATE_VCCompany Stage

Consumer GoodsIndustries

501-1,000Employees

Benefits

Medical, dental & vision insurance

Life and AD&D insurance

401(k) with a company match

Flexible spending, health savings & commuter benefits

PTO

Paid Parental Leave

Short & Long-term disability

Product stipends and recognition awards

Risks

Departure of key executive Mark Chou may impact leadership stability.

Competitors launching TSA-compliant products could erode Away's niche market advantage.

Significant discounts may impact perceived brand value and pricing strategy.

Differentiation

Away offers a 100-day trial period, enhancing customer satisfaction and loyalty.

Direct-to-consumer model allows Away to maintain control over customer experience.

Away's products combine functionality and style, transforming luggage into a statement piece.

Upsides

Away recognized as one of Fast Company's 'World's Most Innovative Companies'.

Growth in corporate gifting market expands Away's market reach.

Increased demand for compact and lightweight luggage benefits Away's product offerings.

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