AVS Digital Project Manager at Alcon

Tokyo, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Bachelor’s degree or equivalent experience
5+ years in project management, IT implementation, or business operations in a cross-functional environment
Fluent in English & Japanese (excellent verbal and written communication skills required, with ability to confidently engage in daily conversations with native English speakers, including customers, clinical stakeholders, and internal teams); additional languages a plus
Strong communication and stakeholder management skills
Experience with digital execution, performance metrics, and continuous improvement
Demonstrated ability to lead projects in complex, uncertain, or ambiguous environments
Familiarity with DICOM, HL7, FHIR, EHR, and network-connected systems (no hands-on config needed)
Technical understanding of healthcare IT systems or digital workflows
Skilled in negotiation, influence, and conflict resolution
Strong business acumen and ability to align execution to strategic priorities
Proficient in project management tools (e.g., Smartsheet, Jira, Microsoft Project)
Experience in the healthcare or medical device industry
Preferred: PMP or equivalent certification
Preferred: ITIL certification
Preferred: Lean Six Sigma certification

Responsibilities

Lead onboarding and integration of digital platforms (AVS and future digital health technologies)
Manage customer-facing implementation projects and ensure technical delivery
Apply understanding of digital connectivity and clinical workflows to deliver value
Orchestrate internal teams (Sales, Service, Clinical, IT) to align on implementation goals
Track project milestones, deliverables, and dependencies
Facilitate meetings, lead crucial conversations, and ensure alignment across functions
Maintain and update project documentation, operational checklists, and templates
Proactively identify risks and ensure timely mitigation
Leverage project data to generate insights and support continuous improvement
Participate in operational excellence initiatives and contribute to scalable processes
Translate business goals and OKRs into actionable implementation plans
Communicate clearly and consistently across all organizational levels
Support change management and stakeholder engagement

Skills

Key technologies and capabilities for this role

Project ManagementSaaS ImplementationIT ImplementationHealthcare ITDigital PlatformsMedical Devices IntegrationCustomer OnboardingCross-Functional TeamsSales EngineeringClinical Applications

Questions & Answers

Common questions about this position

What is the location for this AVS Digital Project Manager role?

The position is based at the Alcon Japan Office in Minato-ku or Koto-ku, Tokyo, with up to 25% travel required.

What experience is required for this position?

Candidates need a Bachelor’s degree or equivalent experience and 5+ years in project management, IT implementation, or business operations in a cross-functional environment, plus fluency in English.

What are the key skills needed to succeed in this role?

Success requires a strong combination of project-based implementation experience, business acumen, a sales-oriented mindset, operational execution discipline, clear communication, adaptability, emotional intelligence, and collaborative leadership.

What is the company culture like at Alcon?

Alcon fosters an inclusive culture, recognizes commitment and contributions, and values innovation, progress, speed, and making an impact in eye care for patients and customers.

What makes a strong candidate for this AVS Digital Project Manager role?

A strong candidate has a background in customer-facing IT implementation projects, ideally in healthcare with SaaS solutions, and experience leading cross-functional teams for seamless onboarding and optimization.

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees