[Remote] AUTOMATION TECHNICAL SPECIALIST LAC / DIAGNOSTICS DIVISION at Abbott

Mexico

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Diagnostics, Medical DevicesIndustries

Requirements

Comprehensive knowledge in the specific area of automation and diagnostics
Ability to execute highly complex or specialized projects
Ability to adapt precedents and make significant departures from traditional approaches to develop solutions
Expert knowledge of Automation applications, infrastructures, and impact on business; Hospital, Laboratory or healthcare digital health experience preferred
High Level Experience installing or supporting critical healthcare hardware, software infrastructure and Automation systems
Senior Level at managing deliverables and resources of multiple simultaneous projects
Management of Risk in order to taking action that goes beyond defined job requirements to achieve objectives
Demonstrate superior troubleshooting and critical thinking skills and ability to create/communicate resolution plans for open issues
Strong analytical, communication, and interpersonal skills
Expert at identifying alternative ways to view or define problems and using diverse sources for ideas and inspiration
Expert knowledge of Automation systems Sw and Hardware, Windows & Linux operating systems
Knowledge of TCP/IP networking, Automation assembly system, architecture Eth

Responsibilities

Respond to inquiries of a technical nature
Help customers develop their potential and growth using Abbott's CoreLab portfolio in the areas of Clinical Chemistry, Immunology, Hematology, Custom Automation Solutions and IT solutions
Customer Investigation: Determining customer needs to Automation and LIS Systems (Abbott Automation and LIS protocols) with Abbott Diagnostics Platforms (Chemistry, Immunology, Hematology & Automation)
Analyze user needs, gather customer requirements, design an integrated, scalable, and comprehensive informatics solutions to improve the automation and informatics solutions for clinical diagnostic healthcare customers
Communicate with customers and clients (via email, phone, or online discussion boards) to resolve complex enquiries and technical questions in order to recommend suitable products or services (for example IT hardware and software products, financial services, health services)
Apply established procedures or develop new solutions to solve technical problems through case management and follow-up on the status of outstanding cases

Skills

Key technologies and capabilities for this role

AutomationDiagnosticsCore LabTechnical SupportProject ExecutionCustomer SupportHealthcare Technology

Questions & Answers

Common questions about this position

Is this a remote position or does it require office presence?

The position is based in Mexico City but involves travel out of the Mexico location in the Core Lab Division.

What are the required qualifications for this role?

Candidates must communicate with customers via email, phone, or online discussion boards to resolve complex technical inquiries and recommend suitable products or services, while applying established procedures or developing new solutions to solve technical problems through case management.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Abbott?

Abbott emphasizes doing work that matters, personal growth and learning, caring for yourself and family, being your true self, career development in an international company, and is recognized as a great place to work for diversity, working mothers, female executives, and scientists.

What makes a strong candidate for this Automation Technical Specialist role?

A strong candidate is an individual contributor with comprehensive knowledge in automation and diagnostics, the ability to execute highly complex projects, adapt precedents with significant departures from traditional approaches, and experience in customer investigations for Automation and LIS Systems with Abbott Diagnostics Platforms.

Abbott

Healthcare solutions in diagnostics and devices

About Abbott

Abbott Laboratories focuses on improving health through various medical technologies and health solutions. The company operates in areas such as cardiovascular health, diabetes management, diagnostic testing, nutrition, and neuromodulation for chronic pain and movement disorders. Abbott's products include advanced medical devices and diagnostic tests that help healthcare professionals and patients manage health conditions effectively. For example, their cardiovascular technologies assist in heart health management, while diabetes care products enable accurate glucose monitoring without painful fingersticks. Unlike many competitors, Abbott emphasizes accessibility and affordability in its offerings, aiming to make life-changing technologies available to a broader audience. The company's goal is to positively impact global health and well-being, supported by a commitment to sustainability and a 2030 Sustainability Plan.

Lake Bluff, IllinoisHeadquarters

1888Year Founded

IPOCompany Stage

HealthcareIndustries

10,001+Employees

Risks

Departure of key leader Dr. Adamson may affect Abbott's Heart Failure division.

Integration challenges with Medtronic could impact glucose monitor-insulin pump rollout.

Thermo Fisher's microfluidics expansion may increase competition for Abbott.

Differentiation

Abbott integrates continuous glucose monitoring with automated insulin delivery systems.

Abbott's microfluidic devices streamline diagnostic processes efficiently.

Abbott's neuromodulation products target specific nervous system areas for chronic pain relief.

Upsides

Microfluidic technology offers cost-effective solutions in diagnostics.

Strategic partnerships like Abbott-Medtronic enhance product offerings and market reach.

Significant investments indicate strong market confidence in Abbott's healthcare solutions.

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