AU Healthcare Recruiter Lead (AU NDIS, WFH)

Job Summary

Location Type: Remote Employment Type: Full-time

Responsibilities

• Lead full-cycle recruitment including job design, interviews, hiring, and onboarding.
• Build talent pipelines aligned with workforce forecasts and NDIS compliance.
• Develop engaging onboarding programs to ensure successful new hire integration.
• Design efficient rosters that optimise shift coverage, employee availability, and client needs.
• Work closely with department heads to avoid under- or over-staffing.
• Assess current and projected workload capacity and recommend shift or hiring adjustments.
• Analyse historical data and business trends to forecast short- and long-term staffing needs.
• Develop workforce and resource planning models that balance permanent, part-time, and casual staff ratios.
• Ensure adherence to NDIS Worker Screening, Fair Work regulations, and all HR-related legal requirements.
• Review and update company policies to reflect legislative and operational changes.
• Conduct internal audits and support external audits related to HR compliance.
• Align staffing models with growth forecasts and service delivery demands.
• Monitor and report on HR and workforce metrics (e.g., absenteeism, overtime, turnover, utilisation).
• Provide regular updates to leadership on team performance, HR trends, and workforce optimisation.
• Ensure workforce plans align with departmental and organisational budgets.
• Identify labour cost-saving opportunities without compromising quality of care or compliance.
• Utilise HRIS and workforce planning software to manage rosters, planning, and employee data.
• Maintain integrity and accuracy in all HR databases, platforms, and digital records.
• Serve as a strategic advisor to the executive team on all people-related matters.
• Mentor junior HR staff and assist in building a future HR team to support organisational scale up.
• Lead cultural development initiatives and staff engagement programs.
• Manage performance appraisal systems, employee development plans, and conduct reviews.
• Provide guidance on employee relations, conflict resolution, and disciplinary actions.
• Foster a values-aligned and inclusive workplace culture.

Skills and Experience

• Skills Required:
  • Minimum 5 years of experience in Healthcare recruitment, preferably for an AU client.
  • At least 2 years of experience in managing a team.
  • Strong understanding of NDIS compliance or workforce structures, or healthcare operations.
  • Proven experience in workforce forecasting, capacity planning, and scheduling.
  • Amenable to work in an open camera environment for better collaboration and engagement.

Schedule

• Monday - Friday (07:00 AM - 04:00 PM PHT)

Benefits and Perks

• WFH
• Medical, Dental Coverage, and Life Insurance from day 1 of employment.
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion).
• Competitive salary package and annual appraisal.
• Financial Assistance Program.
• Mandatory Government Benefits and 13th Month Pay.
• Regular Company Events, Work Life Balance, and Career growth opportunities.

About ConnectOS

• ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
• Our client is one of the fastest growing and most successful health club and aquatic facility operators in Australia.
• They are a market leader when it comes to providing high-quality facilities at an affordable price, in a convenient location.

Equal Employment Statement

• Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status.
• ConnectOS ensures the full confidentiality of the data it processes.