Manager - Agile Core Platform Experience, US Consumer Services at Eli Lilly and Company

Indianapolis, Indiana, United States

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmaceuticalsIndustries

Requirements

Bachelor’s degree
3+ years of experience in technology solutions and digital experiences in the consumer or healthcare, or wellness space
Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization and/or visas for this role
Additional Skills/Preferences
Experience with implementing and optimizing technology and digital experiences, including tools such as Confluence, Jira, AEM, and CRM systems
Experience in large matrixed organizations and comfort in working with business and technology partners for implementation
Previous experience in eCommerce

Responsibilities

Lead and execute cross-functional work: Own initiatives that span multiple teams. Define goals, structure work, and drive delivery through completion balancing strategic leadership with hands-on execution
Create organizational agility: Step into areas where ownership is unclear. Bring structure and clarity to ensure critical initiatives move forward efficiently
Synthesize and apply insights: Gather and analyze data, feedback, and performance trends to identify opportunities, connect dots across the business, and recommend clear next steps
Bridge functions and build alignment: Partner across Core Platform Experience and Cross-functional teams across the organization to keep teams connected and ensure work ladders up to shared priorities
Drive continuous improvement: Monitoring for barriers, capture learnings, document best practices, and develop repeatable playbooks that strengthen how the organization operates
Lead change and rollouts: Launch new processes, pilots, or systems; manage communication, adoption, and feedback loops to ensure smooth transitions
Deliver operational excellence in consumer journeys: Create and maintain consumer journey maps, identify leakage and drop-off points, and recommend solutions to improve Start & Stay experiences. Track progress, resolve blockers, and maintain accountability for measurable impact

Skills

Agile

Platform Experience

Cross-functional Leadership

Strategy Execution

Consumer Services

Healthcare Provider

Fulfillment

Digital Innovations

Eli Lilly and Company

Develops and delivers prescription medicines globally

About Eli Lilly and Company

Eli Lilly and Company is a global pharmaceutical company that focuses on discovering, developing, and delivering medicines to improve health. The company has a long history of scientific achievements, including the creation of insulin, the first life-saving treatment for diabetes. Lilly's operations involve extensive research and development to create new medications and enhance existing ones, ensuring they are safe and effective. Their products are primarily prescription medicines sold to healthcare providers for various medical conditions, including diabetes, cancer, and pain management. What sets Lilly apart from its competitors is its strong commitment to ethical practices and the protection of its products from counterfeiting. The company's goal is to enhance lives through innovative medical solutions while maintaining high standards of quality and ethics.

Indianapolis, IndianaHeadquarters

1876Year Founded

$1,180.1MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Competition from Novo Nordisk's Ozempic may impact tirzepatide's market share.

Potential construction delays in Indiana could affect GLP-1 drug production timelines.

Regulatory challenges may hinder Kisunla's expansion in new Alzheimer's markets.

Differentiation

Eli Lilly's rich history includes the first life-saving insulin treatment.

Lilly's strategic partnerships enhance its position in neurodegenerative disease treatments.

FDA approval of Zepbound opens new therapeutic markets for sleep disorder treatments.

Upsides

Lilly's $9 billion complex in Indiana boosts GLP-1 drug production capacity.

Kisunla's approval in China expands Lilly's Alzheimer's treatment market in Asia.

Collaboration with EVA Pharma enhances Lilly's reputation as socially responsible.

Land your dream remote job 3x faster with AI

Try Jobo Free