Associate Product Specialist, ETF & Benchmark Solutions at S&P Global

London, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Financial Services, Asset Management, Investment BankingIndustries

Requirements

0-2 years of experience
Able to self-organize, schedule, and prioritize effectively
Manage multiple tasks and deliver to a high standard while meeting tight deadlines
Knowledge of main Microsoft Office programs
Strong oral and written communication skills
Interested in assuming client facing responsibilities
Interest in working with software systems and technology
Knowledge of indices and/or ETFs (preferred)
Data visualization and/or AI experience (preferred)

Responsibilities

Develop knowledge of EBS products and systems to support clients
Work in a fast-paced environment ensuring client requests are prioritized and resolved
Collaborate with internal groups such as product management, operations, technology, and sales to resolve problems or deliver product enhancements
Build strong relationships with customers in top-tier financial institutions on the buy-side and sell-side to improve their end-user experience and ensure they operate applications effectively
Manage incoming customer requests using internal systems and processes
Understand the needs of different customers and work with internal product, technical & operations teams to deliver solutions that meet requirements
Manage the communication and relationship between clients and the business
Partner with internal stakeholders to deliver enhancements aimed at retaining existing customers or delivering new revenue opportunities
Help on projects to improve the Product Specialist processes
Work alongside colleagues in major financial hubs around the world including New York, Hong Kong, Sydney and New Delhi

Skills

Key technologies and capabilities for this role

ETFBenchmark SolutionsProduct SupportRelationship ManagementCustomer CommunicationsIndex DataFinancial SystemsClient Request ManagementStakeholder Collaboration

Questions & Answers

Common questions about this position

What experience level is required for this Associate Product Specialist role?

The role requires 0-2 years of experience, making it suitable for early career professionals.

What are the key skills needed for this position?

Candidates need to self-organize and prioritize effectively, manage multiple tasks under tight deadlines, proficiency in Microsoft Office, and strong oral and written communication skills. Interest in client-facing responsibilities and working with software systems is also essential.

What is the work location or remote policy for this role?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the team environment look like at S&P Global for this role?

The team works in a fast-paced environment, collaborating with product management, operations, technology, sales, and colleagues in major financial hubs like New York, Hong Kong, Sydney, and New Delhi to support clients in asset management, custodians, hedge funds, and investment banks.

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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