Associate Manager Site Payments at Thermo Fisher Scientific

Sofia, Sofia City Province, Bulgaria

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Clinical Trials, PharmaceuticalsIndustries

Requirements

Bachelor's degree or equivalent and relevant formal academic qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years)
1+ year of leadership responsibility
Demonstrated evidence of effective mentoring/leadership, supervisory ability including excellent interpersonal and conflict resolution skills
Thorough understanding of relevant ICH Good Clinical Practices, country regulatory and/or applicable tax regulations, etc. for all nonclinical/clinical aspects of project implementation, execution, and closeout
Solid organizational and negotiation skills
Strong attention to detail
Must be able to work independently
Shown ability to handle multiple timeline critical tasks efficiently and effectively
Flexible and able to reprioritize workload to meet changing project needs
Excellent digital literacy, proficient in MS Word and Excel, preferred experience using CTMS, EDC, or financial systems
Effective interpersonal skills

Responsibilities

Manages staff and leads functional site payment teams
Ensures that all project deliverables meet the customer’s expectations and the contracted deliverables
Oversees project delivery and manages raised actions to resolution
Assists in developing departmental procedures and documents
Assists in identifying performance trends, developing improvement, and leading risks
Leads staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations
Approves courses of action on salary administration, hiring, corrective action, and terminations
Reviews and approves time records, expense reports, requests for leave, and overtime (if applicable)
Provides leadership and guidance to departmental employees
Supervises project delivery, ensuring that individual project targets are met, and services are provided according to the highest quality standards, policies, and procedures
Ensures best in class delivery of payments to investigators
Assists in developing policies, procedures, and training materials
Assists senior managers in analysis of reports, metrics and escalation trends and developing and implementing improvements
Supports senior managers or may participate in work streams as the subject matter expert
Presents at project review meetings and manages escalated actions to resolution
Provides effective risk management for assigned studies to maintain high customer satisfaction, contain costs and handle timelines
As needed, provides QC and approval of site payments, site set-up, budget entries, milestones, contracted payees, reimbursements, site reconciliations and payment issue resolution

Skills

Key technologies and capabilities for this role

Team LeadershipStaff ManagementProject ManagementPerformance ManagementRisk ManagementEmployee DevelopmentFinancial Procedures

Questions & Answers

Common questions about this position

What is the work arrangement or location for this role?

This is a full-time position with a standard Monday-Friday schedule in an office environment.

What education is required for this position?

A Bachelor's degree or equivalent and relevant experience is required.

What are the main responsibilities of the Associate Manager Site Payments?

The role involves managing staff and leading functional site payment teams, overseeing project delivery, ensuring best-in-class payments to investigators, and providing leadership in performance management and risk mitigation.

What does the company culture or team environment look like?

The finance teams have a diverse and global presence, partnering with sites, businesses, and colleagues worldwide to improve processes and deliver centralized support for clinical trials.

What makes a strong candidate for this role?

Strong candidates will have leadership experience in managing staff, overseeing project delivery in clinical trials or payments, and skills in risk management, process improvement, and performance coaching.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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