Associate Manager, OnSite Operations - Los Angeles, CA at Stryker

Los Angeles, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor’s Degree or equivalent experience (minimum 12 years, including 6 years relevant)
6+ years of relevant work experience
Strong communication, organization, time management, analytical thinking, interpersonal interaction, and equipment problem-solving skills
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Maintains professional appearance, work ethic, and attitude in alignment with Stryker and medical facility standards
Adheres to HIPAA and patient confidentiality policies
Ability to lift up to 50 lbs occasionally and up to 20 lbs frequently; stands and walks for extended periods
Possesses near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity
Ability to observe and correct minute inconsistencies in product or documentation
Preferred Qualifications
Experience in OnSite Operations or operating room environments
People leadership experience
Familiarity with surgical procedures, hospital operations, and compliance standards

Responsibilities

Manage regional operations to meet financial targets, growth objectives, and quality standards
Lead and support Regional Supervisors, Team Leads, and OnSite Specialists in daily execution and performance
Oversee customer interactions including surgeons, OR personnel, hospital administration, and internal teams
Deliver quarterly business reviews and customer-facing presentations
Monitor and report regional performance metrics to business leaders
Ensure compliance with Stryker policies, hospital requirements, and HIPAA regulations
Promote ProCare product offerings in partnership with Regional Managers and Sales
Drive onboarding, training, and development of regional team members
Develop and execute regional strategy aligned with business goals
Think strategically and futuristically to anticipate operational needs and challenges
Navigate ambiguity and make decisions in complex or undefined situations
Drive accountability across the region, ensuring supervisors are actively managing teams and performance
Partner with Regional Managers to empower supervisors and align sales and service efforts
Recommend and initiate corrective actions related to service quality and product non-conformances

Skills

Key technologies and capabilities for this role

Operations ManagementTeam LeadershipPerformance MetricsCustomer Relationship ManagementBusiness ReviewsStrategic PlanningComplianceHIPAATraining & DevelopmentAnalytical ThinkingCommunicationTime Management

Questions & Answers

Common questions about this position

What is the salary range for the Associate Manager, OnSite Operations role?

The salary range is $87,600 - $186,700 plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.

What are the work flexibility options for this position?

The role offers remote, hybrid, or onsite work flexibility.

What skills and qualifications are required for this role?

Required qualifications include a Bachelor’s Degree or equivalent (minimum 12 years experience including 6 years relevant), 6+ years of relevant work experience, strong communication, organization, time management, analytical thinking, interpersonal interaction, equipment problem-solving skills, and proficiency in Microsoft Office.

What is the travel requirement for this position?

The role requires up to 20% travel.

What experience makes a candidate stand out for this role?

Preferred qualifications include experience in OnSite Operations or operating room environments, people leadership experience, and familiarity with surgical procedures, hospital operations, and compliance standards.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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